- Duration / Course length: Upto 2 Hours Start now
- Accredited by: CPDiAP
- Certificates:
- Course delivery: This course is delivered in video format
Course details
This Professional Reception Management Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a ; As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices.Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP.
What skills will I gain?
- Learn to produce standard documents
- Gain excellent customer service and communication skills
- Gain knowledge of receptionist and telephone handling skills
- Learn to use essential Microsoft Office programs and get to grips with social media handling
- Master data management and record keeping
- Gain extensive knowledge of arranging travel and accomodation
- Gain excellent management and customer handling skills
At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.
Certification
Upon the successful completion of the course, you will be awarded the “Certificate in Professional Reception Management Training ”
Updated on 14 May, 2024
Eligibility / Requirements
- You must be 16 or over
- You should have a basic understanding of English and basic IT knowledge
- You will need a computer or tablet with internet connection (or access to one)
Job roles this course is suitable for:
Telephone Interviewer , Receptionist , Switchboard Operator , Front Desk OperatorAbout 1TRAINING
We believe that online learning should be modern and innovative, which is why we created 1Training. Offering courses on a wide range of topics, we can help you find the career of your dreams, and will help you every step of the way. Cutting edge teaching techniques, a wide range of topics, and the personal touch is our recipe for deliciously simple learning. If you don’t believe us, just ask the 10,000+ people we’ve already helped to realise their full potential.Company Overview
1Training has established an excellent reputation in the UK for providing professional and vocational training, aiming particularly to train young people for the world of work. 1 Training aims to fill gaps in employment skills, whilst placing an emphasis on the changing nature of work itself. We are regarded as a leading provider of this type of training, as well as general workforce development, and are known throughout the UK and the world for our excellent results.
We offer hundreds of courses in accounting, teacher training, business and office administration, health and social care, project management, accounting, beauty therapy, IT and customer service etc. – providing a worthwhile and practical education in industries that are each rapidly growing and consistently recruiting.
Our Training
- All of our 1Training tutors have a wealth of experience and qualifications in their field – they are highly knowledgeable, organised and fully equipped to provide courses that will stimulate and inspire.
- Our training courses combine theoretical and practical sessions that work to develop knowledge and ability, as well as instil vital confidence, in our students.
- We deliver a high-quality professional and vocational education, using excellent academic course materials that will not only educate but equip you to be successful in your field.
- By participating in our education programmes, you will strengthen your academic, vocational, and technical skills through assignments that place an emphasis on each.
- 1Training is committed to helping all learners acquire worthwhile academic, vocational and technical skills. Upon completion, you will be prepared for the highly skilled, well paid, and in-demand employment opportunities of the 21st-century global economy.
- Affordable & Engaging E-Learning Content.
- High quality e-learning study materials, and mock exams.
- Tutorials/materials from the industry leading experts.
- Study in a user friendly, advanced online learning platform.
- Anytime & Anywhere Learning.
- 24/7 Access to the Learning Portal.
- Access Course Content on Mobile, Tablet or Desktop.
- Amazing Reviews from Current and Past Students.
- Excellent customer service and administrative support.