Online
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- Duration / Course length: Upto 12 Months Start now
- Accredited by: CPDiAP
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Course OverviewThis Business Administration Diploma course is a job ready qualification that prepares learners for work in a specific industry. The course is designed to give you the knowledge and skills you will need to work in a business administration role and to develop your expertise in areas such as business communication, administration, delivering presentations and presenting business data.
You will cover the principles of business administration and the essentials of leadership and management, including managing personal and professional development. You will also learn how to manage team performance and people within a business, a vital skill for anyone looking to climb the ladder. During this course, you will gain practical knowledge of how to carry out basic administrative tasks and progress towards high level support skills, such as employee recruitment and management essentials. The qualification includes a wide range of units which cover everything needed to be a successful administrator within business.
Course Curriculum
1. Communication fundamentals
- Introduction to Communication Fundamentals
- Adapting to Audience and Build Trust
- Managing Communication Challenges
- Great Team
- Your Responsibility in the Team
- How to Become a Better Team
- Planning and problem solving
- Safety in the work place
- Business reports and letter writing
- Business Writing Skills
- Introduction to Business Report Writing
- Exploring Reports
- How to Prepare for Writing
- Exercise Files: Business Report Writing
- Collaborative business writing
- Proposal writing
- Business ethics
- Introduction to Effective Email Writing
- Writing Email Messages
- Email Manners
6. Leadership fundamentals
- Understanding Leadership-
- Set a Solid Foundation and Direction
- Motivate Commitments
- Drive for Results
- Develop Yourself
- Note Taking
9. Appointment booking and arranging interviews
10. Delivering postal mail
11. Dictating
- Dictating
- Exercise Files Dictation
- Customer Service Basics Over the Phone
- Get the facts- ask the right questions
- Discuss Solutions- learning to listen
- Dealing with difficult customers
- Developing Inbound & Outbound Telephone Skills
- Hot Telephone Tips
- Handling Complaints and Difficult customers
13. Organizing a meeting
- Organizing a Meeting
- Exercise Files: Organizing Meeting
- Introduction to Accounting
- Financial & Managerial Accounting
- Taxes
16. Document proofreading
17. Quickbooks for payroll management
- Introduction to QuickBooks
- Setting up the Employee Payroll
- Running the Payroll
- Exercise Files: QuickBooks for Payroll Management
19. Creating an effective cv and cover letter
- Business Resumes & Job Applications
- How to Gather Information for Your CV
- Write your CV
- CV Writing Tips and Layouts
- Different CV Formats
- Saving a CV to Different Formats and Online CV Banks
- Finishing Your CV
- Exercise Files: Creating an Effective CV
- Introduction to Time Management
- Fundamentals of Productivity
- How to Use Your Calendar Effectively
- Setting up Priorities and Schedule
- Timer Budgeting
- Exercise Files: Time Management
21. Motivating employees
22. Typing speed development
22. Administrative procedure
23. Microsoft word
- Introduction to Microsoft Word
- First Step to MS Word
- Text Editing & Formatting
- Formatting Paragraph and Pages
- Creating Styles, Themes, Number and Bullets
- Columns & Tables
- Macros and Proofing
- Sharing and Reviewing Documents
- Modify Word Document
- Exercise Files: Microsoft Word 2016
- Getting Started with Microsoft Excel
- Data Entering
- Creating Formulas and Functions
- Formatting
- Worksheet Views, Multiple Worksheets and Workbooks
- IF, VLOOKUP, and Power Functions, Security & Sharing
- Data Management, Data Analysis Tools
- PivotTables & Macros
- Exercise Files: Microsoft Excel 2016
- Getting Started with Microsoft PowerPoint
- Working with Presentations & Slides
- Adding Pictures & Contents to Slides
- Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
- Preparing & Delivering the Presentation
- Reusing and Sharing Presentations
- Exercise Files: Microsoft PowerPoint 2016
- Getting Started with Outlook
- Adding and Connecting Accounts, Reading & Organizing Mails
- Creating and Sending Mail, Creating and Working with People
- Working with Delegates & Calendars
- Creating Tasks and Notes, Working with Outlook Data
- Introduction to Basic Accounting
- Financial Accounting
- Managerial Accounting
- Income Taxes
- Introduction and Review the Financial Statements
- Bookkeeping Process
- Transaction and Accounting Equation
- The General Ledger
29. Budgets & financial reports
30. Meeting management
31. Communication strategy
32. Emotional intelligence
- Introduction to Emotional Intelligence
- Developing Self Awareness & Self-Regulation
- Building Awareness with Others
- Building Relationship
- Exercise Files- Emotional Intelligence
- Introduction to Administrative HR
- Administrative Duties
- Recruitment and Selection
- Employee Performance Management
35. Management essentials
- Understanding Management
- Managing People & Performance
- Managing the Business Environment
- Leading Up and Down the Organisation
- How to Create Strong Teams
- Motivating Your Team
- Enhance Your Career and Communication
- Leading Change
- Motivating Employees
- Building a Better Office
- Planning Team Building Retreat
- Managing Different Types of Employees
- Communicating Ideas
- Working on Projects
- Improving Yourself
- Embracing Self Improvement
- Reducing Friction
- Creativity & Innovation
- High-quality e-learning study materials and mock exams.
- Tutorials/materials from the industry leading experts.
- 24/7 Access to the Learning Portal.
- The benefit of applying for NUS extra Discount Card.
- Recognised Accredited Qualification.
- Excellent customer service and administrative support.
Updated on 22 April, 2018
Eligibility / Requirements
Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.
About Global Edulink
Global Edulink – online education for a skill-hungry workforce
Education is just one aspect of life that can shape who you are and who you want to be as an employee. In a time-poor world, sometimes you need a flexible approach to help you achieve your goals. Online learning with Global Edulink offers just that – professional and vocational training to fit in with your life.
Global Edulink is well-established in the UK, but reaches out to learners all over the world. The company aims to bridge the gaps in a three step process of training, skills, and jobs, where you can learn at your own pace using interactive teaching techniques.
How the courses work
Learn with Global Edulink and you’ll have the opportunity to gain insight and knowledge from tutors that are well qualified and experienced in their industry sector. Your tutor will be your mentor and support during your learning journey.
- Because each course combines practical and theory, you’ll pick up essential knowledge and gain the confidence to put it into practice at the same time.
- High-quality course materials are provided, which you can access at any time during the course, which will help strengthen your knowledge and help you to perform well in the workplace.
- You’ll find a course structure focused around modules, which can have mock and final exams at the end, with pass grades and diplomas awarded on completion. Some courses will lead to professional qualifications assessed and awarded by external bodies such as NCFE, PEARSON, and PEOPLECERT etc.
- Browse through the course guides and you will find details on any skill level or entry requirements, who the course is best suited to and what you can hope to achieve and build on while you learn. Some courses require no prior knowledge or experience, while others are for those already in a specific job or with some experience to build on. The course details also cover the method of assessment and length of course.
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