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Global Edulink Email Etiquette Global Edulink
  • Duration / Course length: Upto 12 Hours Start now
  • Accredited by: CPDiAP
  • Certificates:
  • Course delivery: This course is delivered in video format

Course details

When information needs to be disseminated quickly, there’s no better way than by email. However, with the benefit of speed come problems that aren’t always predictable unless employees are informed.

In this course, Global Edulink, a leading UK training provider, want to give you the tools with which to be confident when writing business emails. We want you to understand: how to establish email connectivity; what to consider before typing and sending an email (Who it should go to. Who needs to be copied.); how to compose concise and effective messages; types of topics or language that shouldn’t feature in an email; and what company policies exist surrounding email communication. These lessons help participants evaluate their own email communications to ensure that recipients won’t misinterpret them in any way.

Global Edulink believes this email etiquette course can help employees know the appropriate use of email whilst at work, as well as behaviours they should positively avoid.

Please Note: This Course is Based on USA Standards.

By the end of the course learners should know the following regarding email etiquette:
  • When to use the Reply, all button
  • How to refrain from sending emotionally-charged emails
  • How the To, CC and BCC fields should be correctly used
  • Effective use of the email subject line
  • How to zip and reference large attachments
  • How to keep messages brief and limit back-and-forth exchanges
  • The correct way to email article links by summarizing them
COURSE CURRICULUM

Started With Email
Considerations
Composition
Writing Skills
Emailing

Email Policies

Method of Assessment

At the end of the course learners will also take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certification:

Successful candidates will be awarded a certificate in Email Etiquette.

Benefits you will gain:

By enrolling in to this course, you’ll get:
  • High quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • Includes step-by-step tutorial videos and an effective, professional support service.
  • 24/7 Access to the Learning Portal.
  • Benefit of applying NUS extra Discount Card.
  • Recognised Accredited Qualification.
  • Access Course Content on Mobile, Tablet or Desktop.
  • Study in a user friendly, advanced online learning platform.
  • Excellent customer service and administrative support.
 
  Updated on 10 December, 2024

Eligibility / Requirements

  • This course is available to all learners, of all academic backgrounds. Having good education background would be advantage.
  • Learners should be ages 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

Job roles this course is suitable for:

Secretary , Office secretary , Office Manager

About Global Edulink

Global Edulink – online education for a skill-hungry workforce

Education is just one aspect of life that can shape who you are and who you want to be as an employee. In a time-poor world, sometimes you need a flexible approach to help you achieve your goals. Online learning with Global Edulink offers just that – professional and vocational training to fit in with your life.
Global Edulink is well-established in the UK, but reaches out to learners all over the world. The company aims to bridge the gaps in a three step process of training, skills, and jobs, where you can learn at your own pace using interactive teaching techniques.
How the courses work

Learn with Global Edulink and you’ll have the opportunity to gain insight and knowledge from tutors that are well qualified and experienced in their industry sector. Your tutor will be your mentor and support during your learning journey.

  • Because each course combines practical and theory, you’ll pick up essential knowledge and gain the confidence to put it into practice at the same time.
  • High-quality course materials are provided, which you can access at any time during the course, which will help strengthen your knowledge and help you to perform well in the workplace.
  • You’ll find a course structure focused around modules, which can have mock and final exams at the end, with pass grades and diplomas awarded on completion. Some courses will lead to professional qualifications assessed and awarded by external bodies such as NCFE, PEARSON, and PEOPLECERT etc.
  • Browse through the course guides and you will find details on any skill level or entry requirements, who the course is best suited to and what you can hope to achieve and build on while you learn. Some courses require no prior knowledge or experience, while others are for those already in a specific job or with some experience to build on. The course details also cover the method of assessment and length of course.
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