Office Admin and Customer Service Diploma

Course details

Office Admin and Customer Service Diploma are two inseparable things that should be done appropriately for the proper growth of any business. Explore the tips and secrets for administrating an office and for offering compelling customer service with the Office Admin and Customer Service Diploma course.

Throughout the Office Admin and Customer Service Diploma course, you will be introduced to the practical techniques for administrating an office including managing the organization.

Next, you will learn the strategies of excellent customer communication and customer service so that you can hold the attention of the customers and be able to maintain a long-term relationship.

Efficient office administration and customer service are the prerequisites for the success of your organization. In the Diploma in Office Admin and Customer Service Diploma course, you will know all the necessary methods for administrating an office along with excellent customer service.

Course Highlights
 

• The price is for the whole Office Admin and Customer Service Diploma course including the final exam – no hidden fees
• Accredited Certificate upon successful completion at an additional cost
• Efficient exam system with instant results
• Track progress within own personal learning portal
• 24/7 customer support via live chat

Office Admin and Customer Service Diploma has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide.

This valuable Office Admin and Customer Service Diploma course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Office Admin and Customer Service Diploma are for you.

We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the Office Admin and Customer Service Diploma course. It really is a sure pathway to success.

All our courses offer 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.

We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.

Furthermore, you can check the validity of your qualification and verify your certification on our website at any time.

So, why not improve your chances of gaining professional skills and better earning potential.


COURSE CURRICULUM
 

• Admin Support
• Administrative Management
• Organizational Skills
• Customer Relations and Dealings
• Customer Service: Telephone Etiquette
• Customer Relationship Management
• Microsoft Office Word
• Microsoft Office Powerpoint
• Microsoft Office 

Assessment and Certification

At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement.


Career Path

Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, but it can also be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one.

On successful completion of this course, you have the potential to achieve an estimated salary of £17,100.

The sky really is the limit. Updated on 31 August, 2021 - Read Less