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Alpha Academy Office Admin and Customer Service Diploma Alpha Academy
  • Duration / Course length: Upto 3 Days Start now
  • Accrediting country: UK
  • Accrediting body: CPD Qualification StandardsIAO
  • Certificates:
  • Course delivery: This course is delivered in video format

Course details

Office Administration and Customer service are two inseparable things that should be done appropriately for the proper growth of any business. Explore the tips and secrets for administrating an office and for offering compelling customer service with the Level 3 Diploma in Office Admin and Customer Service course.
Throughout the course, you will be introduced to the practical techniques for administrating an office including managing the organisations. Next, you will learn the strategies of excellent customer communication and customer service so that you can hold the attention of the customers and able to maintain a long-term relationship.
Efficient office administration and customer service are the prerequisites for the success of your organisation. In the Level 3 Diploma in Office Admin and Customer Service course, you will know all the necessary methods for administrating an office along with excellent customer service.

Course Highlights

The price is for the whole course including final exam – no hidden fees
Accredited Certificate upon successful completion at an additional cost
Efficient exam system with instant results
Track progress within own personal learning portal
24/7 customer support via live chat
Level 3 Diploma in Office Admin and Customer Service has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide.
This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Level 3 Diploma in Office Admin and Customer Service is for you.
We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.

All our courses offer 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.
We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.

Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime.
So, why not improve your chances of gaining professional skills and better earning potential.


COURSE CURRICULUM
 
  • Admin Support
  • Administrative Management
  • Organisational Skills
  • Customer Relations and Dealings
  • Customer Service: Telephone Etiquette
  • Customer Relationship Management
  • Microsoft Office Word
  • Microsoft Office Powerpoint
  • Microsoft Office 


  Updated on 27 June, 2018

Job roles this course is suitable for:

Admin Support , Customer Relations , Management

About Alpha Academy

We are a company who is best known for offering awarding body accredited courses for anyone who wishes to take their professional life to the next level.
Why Choose Us: 
  • On top of our provision of professionally accredited courses, we also provide a free CV review for you within 24 hours of submission. 
  • After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29  or for both £39.
  • This is perfect for you if you want to add the experience to your CV/Resumé or hang it on your wall.
1799 students have enrolled with Alpha Academy through Laimoon
See all Alpha Academy courses

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