Price: USD 681
- Duration: Upto 3 Days
- Timings: Part Time, Flexible
Course details
• The business case for Emotional Intelligence (EI)/ Emotional Competence (EC)/ Emotional Expertise (EE)• The clusters and competencies of EI/EC
• The human brain, emotion and peak performance
• Leadership and the learning organization
• Gain, maintain and enhance emotional competencies
• Emotional self assessment
• Perceiving, understanding and managing emotions
• Emotional expression
• Emotional understanding
• Relationship building
• Tact, transparency and emotional control
• Impact, influence and resilience Updated on 25 August, 2019
Eligibility / Requirements
Working Professionals
Degree Holders
Industry Practioner
Other staff to upskill their knowledge
Job roles this course is suitable for:
Call Center Team Leader , Customer Service , Relationship OfficerAbout Accountants and Auditors Association
Accountants & Auditors Association (AAA) is the national accountancy body of the United Arab Emirates.The Association was established in 1997 through a federal mandate with the key objective of building capacity of the national accountancy and finance profession.
AAA work with authorities and suggests new regulatory standards for the profession.
AAA's Mission is to serve our members, the Profession and Society.
Strategic Partner
The UAE Accountants and Auditors Association (AAA) and the Association of Chartered Certitifed Accountants (ACCA), the global body for professional accountants, have signed a strategic partnership agreement to enhance the finance sector in the UAE by offering the UAE Chartered Accountant (UAECA) Qualification.
The new national chartered accountant qualification of UAE is based on the ACCA Qualification. The exciting opportunity allows you to gain an accountancy qualification which is both nationally and internationall recognized, awarded by two prestigious professional accountancy bodies and gain membership of both AAA and ACCA. See all Accountants and Auditors Association courses
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