Online
- Duration / Course length: Upto 38 Hours Start now
- Accredited by: CPDiAP
- Certificates:
- Course delivery: This course is delivered in video format
Course details
With experience, Secretaries, Personal Assistants and Administrators can progress to higher level jobs. For someone who is looking for work after school or college it is an ideal starting point and this course will teach you all you need to know.Our learning material is available to students 24/7 anywhere in the world, so it’s extremely ;These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.
What skills will I gain?
- Microsoft Word, Excel, Powerpoint, Access and Outlook
- Diary management, record keeping and filing
- Business, report and e-mail writing
- Handling confidential documents
- Taking notes, dictating, and proofreading
- Arranging interviews, bookings, and travel
- Delivering mail
- Speed reading and speed typing
- Creating an effective CV and cover letter
- Receptionist, customer service skills, and telephone skills
- Bookkeeping, Quickbooks for payroll management
- Invoicing and petty cash
- Job hunters & School leavers
- students & graduates
Module 01 : Job Functions and Description of a Secretary / and PA
- Job functions and Description of a Secretary/ PA
- Diary Management
- Diary and Time Management with Outlook
- Business Writing Skills
- Introduction to Business Report Writing
- Exploring Reports
- How to Prepare for Writing
- Introduction to Effective Email Writing
- Writing Email Messages
- Email Manners
- Handling Confidential Documents
- Taking Minutes
- Note Taking
- Data Management & Record Keeping
- Appointment Booking and Arrange an Interview
- Delivering Postal Mail
- Dictating
- Customer Service Basics Over the Phone
- Get the Facts- Ask the Right Questions
- Discuss Solutions- Learning to Listen
- Dealing with Difficult Customers
- Developing Inbound & Outbound Telephone Skills
- Hot Telephone Tips
- Organising a Meeting
- Introduction to Accounting
- Financial & Managerial Accounting
- Taxes
- Invoicing and Petty cash
- Document Proofreading
- Tips for Speed Reading
- Introduction to Microsoft Word
- First Step to MS Word
- Text Editing & Formatting
- Formatting Paragraph and Pages
- Creating Styles, Themes, Number and Bullets
- Columns & Tables
- Macros and Proofing
- Sharing and Reviewing Documents
- Modify Word Document
- Getting Started with Microsoft Excel
- Data Entering
- Creating Formulas and Functions
- Formatting
- Worksheet Views, Multiple Worksheets and Workbooks
- IF, VLOOKUP, and Power Functions, Security & Sharing
- Data Management, Data Analysis Tools
- PivotTables & Macros
- Getting Started with Microsoft PowerPoint
- Working with Presentations & Slides
- Adding Pictures & Contents to Slides
- Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
- Preparing & Delivering the Presentation
- Reusing and Sharing Presentations
At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.
Certification
Upon the successful completion of the course, you will be awarded the “Certificate in Executive Secretary and PA Training”.
Updated on 16 May, 2024
Eligibility / Requirements
- You must be 16 or over
- You should have a basic understanding of English, Maths and ICT
- You will need a computer or tablet with internet connection and the Microsoft Office suite installed on to it (or access to one)
Job roles this course is suitable for:
Executive Assistant , Executive Secretary , Medical Secretary , Medical Receptionist , Office Administrator , Office Manager , Personal AssistantAbout 1TRAINING
We believe that online learning should be modern and innovative, which is why we created 1Training. Offering courses on a wide range of topics, we can help you find the career of your dreams, and will help you every step of the way. Cutting edge teaching techniques, a wide range of topics, and the personal touch is our recipe for deliciously simple learning. If you don’t believe us, just ask the 10,000+ people we’ve already helped to realise their full potential.Company Overview
1Training has established an excellent reputation in the UK for providing professional and vocational training, aiming particularly to train young people for the world of work. 1 Training aims to fill gaps in employment skills, whilst placing an emphasis on the changing nature of work itself. We are regarded as a leading provider of this type of training, as well as general workforce development, and are known throughout the UK and the world for our excellent results.
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Our Training
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- Affordable & Engaging E-Learning Content.
- High quality e-learning study materials, and mock exams.
- Tutorials/materials from the industry leading experts.
- Study in a user friendly, advanced online learning platform.
- Anytime & Anywhere Learning.
- 24/7 Access to the Learning Portal.
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- Amazing Reviews from Current and Past Students.
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