Executive Secretarial & PA

Course details

A secretary or personal assistants need as much skills, if not more, than the managers they work for. They often have to work late, organize schedules and carry out other office tasks that the boss isn't able to do themselves. So if you want to seat in the forefront of all major deals with your boss, this Executive Secretarial & PA Course would be perfect for you.

The course starts with improving your administrative management skills as you learn the importance of administrative procedures, using the right tools, important procedures to note, organising and much more. Next you explore the world of secretarial interpersonal skills as you improve you communication, negotiation and influencing skills. You will also get tips to remember many different names and how to make an impact in the workplace. As part of the personal assistant section you further improve your soft skills, time & meeting management and discover different tools of the trade.

Finally you also learn the basic use of Microsoft Word, Excel and PowerPoint in this course which will help you become an invaluable asset to the company.

COURSE CURRICULUM
Administrative Management skills

•     Module One - Getting Started
•     Module Two - Why Your Office Needs Administrative Procedures
•     Module Three - Gathering the Right Tools
•     Module Four - Identifying Procedures to Include
•     Module Five - Top Five Procedures to Record
•     Module Six - What to Include in Your Binder (I)
•     Module Seven - What to Include in Your Binder (II)
•     Module Eight - Organizing Your Binder
•     Module Nine - What Not to Include in the Procedure Guide
•     Module Ten - Share Office Procedure Guide
•     Module Eleven - Successfully Executing the Guide
•     Module Twelve - Wrapping Up

Secretarial Interpersonal Skills

•     Module One - Getting Started
•     Module Two - Verbal Communication Skills
•     Module Three - Non-Verbal Communication Skills
•     Module Four - Making Small Talk and Moving Beyond
•     Module Five - Moving the Conversation Along
•     Module Six - Remembering Names
•     Module Seven - Influencing Skills
•     Module Eight - Bringing People to Your Side
•     Module Nine - Sharing Your Opinion
•     Module Ten - Negotiation Basics
•     Module Eleven - Making an Impact
•     Module Twelve - Wrapping Up
•     Developing Interpersonal Skills Course- Activities

Personal Assistant

•     Module One - Getting Started
•     Module Two - Working with Your Manager
•     Module Three - Administrative Soft Skills
•     Module Four - Effective Time Management
•     Module Five - Meeting Management
•     Module Six - Tools of the Trade (I)
•     Module Seven - Tools of the Trade (II)
•     Module Eight - Being an Effective Gatekeeper
•     Module Nine - Organizational Skills
•     Module Ten - Confidentiality Guidelines
•     Module Eleven - Special Tasks
•     Module Twelve - Wrapping Up
•     Executive and Personal Assistant Training Course- Activities
• Computer Literacy

Module 01: Microsoft Word

•     Module One - Getting Started
•     Module Two - Opening
•     Module Three - Working with the Interface
•     Module Four - Your First Document
•     Module Five - Basic Editing Tasks
•     Module Six - Basic Formatting Tasks
•     Module Seven - Formatting Paragraphs
•     Module Eight - Advanced Formatting Tasks
•     Module Nine - Working with Styles
•     Module Ten - Formatting the Page
•     Module Eleven - Sharing Your Document
•     Module Twelve - Wrapping Up

Module 02: Microsoft Excel

•     Module One - Getting Started
•     Module Two - Opening Excel
•     Module Three - Working with the Interface
•     Module Four - Your First Worksheet
•     Module Five - Viewing Excel Data
•     Module Six - Building Formulas
•     Module Seven - Using Excel Functions
•     Module Eight - Using Quick Analysis
•     Module Nine - Formatting Your Data
•     Module Ten - Using Styles, Themes, and Effects
•     Module Eleven - Printing and Sharing Your Workbook
•     Module Twelve - Wrapping Up

Module 03: Microsoft PowerPoint

•     Module One - Getting Started
•     Module Two - Opening PowerPoint
•     Module Three - Working with the Interface
•     Module Four - Your First Presentation
•     Module Five - Working with Text
•     Module Six - Formatting Text and Paragraphs
•     Module Seven - Adding Pictures
•     Module Eight - Advanced Formatting Tasks
•     Module Nine - Working with Transitions and Animations
•     Module Ten - Setting Up Your Slide Show
•     Module Eleven - Showtime!
•     Module Twelve - Wrapping Up

Recommended Reading

•     Recommended Reading : Executive Secretarial & PA Course

 Assessment and Certification:
Upon completion of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and the results will be given to you immediately. Before sitting your final exam you will have the opportunity to test your proficiency with a mock exam. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £24 for a PDF copy and £39 for an original print copy sent to you by post.
  Updated on 31 December, 2021