Performance Management and Appraisals (PMA) Workshop

Course details

• The Performance management workshop will allow to maintain a competitive advantage in today's dynamic economic environment. It will ensure managers timely and accurate reflection, evaluation and measurement on performance at all levels against specific criteria. This training workshop not only ensures that strategic objectives are achieved and stakeholder needs are being met, but will have a direct impact on an organisations bottom line and ability to grow in the future.
• The training workshop will allow managers to establish group and individual performance objectives to ensure that performance is aligned with the organisation's strategic and operational objectives
• The training workshop will allow the linking of performance evaluation and employee development and rewards to motivate individuals
• Participants will be able to monitor progress toward achievement of performance objectives, and identify specific skill development needs of employees across the organisation
• The training workshop allows for improved performance evaluation, improved communication and relationships between managers and staff members

• Define Performance management
• Learning the three phases of performance management
• Introduction to appraisals and the mapping of Key-performance-indicators
• Characteristics of teams with high performance
• Beware of the performance trap - How to differentiate between true performance and misconduct

• The highlights of self motivation and how performance management is linked to it
• Keeping the staff motivated
• Traits of a highly motivated professional
• Appraisal systems in motivation
• The use of constructive feedback to evaluate and  increase performance

• Introduction to short term and long term goals
• Factors affecting goals in an organisation
• 360 degree feedback
• Competency assessments
• Kolb's learning cycle
• Identifying core behaviors that drive high performance

• The importance of objectively assessing and rating performance
• Structuring performance review meetings
• Using questions to help employees review their own performance
• Creation of a performance journal and performance improvement plans
• Case Study with group discussions