- Duration / Course length: Upto 40 Hours Start now
- Accredited by: CPDiAP
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Those working in an administration or reception role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. We provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Understand the role itself, and learn all of the skills ;You will be trained in word processing, spread sheets, PowerPoint and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service.Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These online courses are open to anyone, all you need is an interest in learning! We give you access to world-class learning led by IAP.
What skills will I gain?
The course provides the the opportunity to gain recognised skills in:
- Microsoft Word, Excel, Powerpoint, Access, and Outlook
- Diary management, data management, record keeping and filing
- Time management
- Business, report and e-mail writing
- Handling confidential documents and delivering mail
- Taking notes, dictating, and proofreading
- Event planning, arranging interviews and meetings, bookings, and travel
- Motivating employees and management of office works
- Creating an effective CV and cover letter
- Customer service and telephone handling
- Bookkeeping, invoicing, petty cash and Quickbooks for payroll
Module 01 : Business Reports And Letter Writing
Module 02 : E-Mails Writing Tips
Module 03 : Typing Speed Development
Module 04 : Tips For Speed Reading
Module 05 : Microsoft Word
Module 06 : Microsoft Excel
Module 07 : Microsoft Powerpoint
Module 08 : Microsoft Outlook
Module 09 : Microsoft Access
Module 10 : Diary Management
Module 11 : Handling Confidential Documents
Module 12 : Successful Meeting Minutes
Module 13 : Note Taking
Module 14 : Document Proofreading
Module 15 : Appointment Booking And Arranging Interviews
Module 16 : Delivering Postal Mail
Module 17 : Dictating
Module 18 : Customer Service And Telephone Handling Skills
Module 19 : Organising A Meeting
Module 20 : Data Management, Record Keeping And Filing
Module 21 : Event Planning
Module 22 : Arrange Business Travel & Accommodation
Module 23 : Bookkeeping
Module 24 : Quickbooks For Payroll Management
Module 25 : Invoicing/Petty Cash
Module 26 : Supervising And Monitoring The Office Works
Module 27 : Time Management
Module 28 : Motivating Employees
Module 29 : Creating An Effective CV And Cover Letter
Module 30 : Job Functions And Description Of Office Admin & Manager
How will I be assessed?
- At the end of the course you will have one Quiz test that will be marked automatically and you will be received an instant grade.
- You will have a mock exam that you can prepare yourself for the final exam. After successfully passed your exam, you will be received a free E-Certificate and only need to pay £19 for your printed certificate.
Upon the successful completion of the course, you will be awarded the “Diploma in Office Administration”. Updated on 14 May, 2024
Eligibility / Requirements
- You must be 16 or over
- You should have a basic understanding of English, Maths and ICT
- You will need a computer or tablet with internet connection (or access to one)
Job roles this course is suitable for:
Personal Assistant , Receptionist (Veterinary , Medical etc.) , Office Administrator , Office Managers , Office Clerk , Payroll Assistant , Administrative Assistant , Secretary (Legal , Medical etc.) , Executive Assistant , Technical WriterAbout 1TRAINING
We believe that online learning should be modern and innovative, which is why we created 1Training. Offering courses on a wide range of topics, we can help you find the career of your dreams, and will help you every step of the way. Cutting edge teaching techniques, a wide range of topics, and the personal touch is our recipe for deliciously simple learning. If you don’t believe us, just ask the 10,000+ people we’ve already helped to realise their full potential.Company Overview
1Training has established an excellent reputation in the UK for providing professional and vocational training, aiming particularly to train young people for the world of work. 1 Training aims to fill gaps in employment skills, whilst placing an emphasis on the changing nature of work itself. We are regarded as a leading provider of this type of training, as well as general workforce development, and are known throughout the UK and the world for our excellent results.
We offer hundreds of courses in accounting, teacher training, business and office administration, health and social care, project management, accounting, beauty therapy, IT and customer service etc. – providing a worthwhile and practical education in industries that are each rapidly growing and consistently recruiting.
Our Training
- All of our 1Training tutors have a wealth of experience and qualifications in their field – they are highly knowledgeable, organised and fully equipped to provide courses that will stimulate and inspire.
- Our training courses combine theoretical and practical sessions that work to develop knowledge and ability, as well as instil vital confidence, in our students.
- We deliver a high-quality professional and vocational education, using excellent academic course materials that will not only educate but equip you to be successful in your field.
- By participating in our education programmes, you will strengthen your academic, vocational, and technical skills through assignments that place an emphasis on each.
- 1Training is committed to helping all learners acquire worthwhile academic, vocational and technical skills. Upon completion, you will be prepared for the highly skilled, well paid, and in-demand employment opportunities of the 21st-century global economy.
- Affordable & Engaging E-Learning Content.
- High quality e-learning study materials, and mock exams.
- Tutorials/materials from the industry leading experts.
- Study in a user friendly, advanced online learning platform.
- Anytime & Anywhere Learning.
- 24/7 Access to the Learning Portal.
- Access Course Content on Mobile, Tablet or Desktop.
- Amazing Reviews from Current and Past Students.
- Excellent customer service and administrative support.