Office Admin and Reception Skills Diploma

1TRAINING

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Duration / Course length: Upto 40 Hours Start now
Accredited by: CPDiAP
Certificates:
Sample certificate
Course delivery: This course is delivered in video format

Course details

The Diploma in Office Admin & Reception Skills provides students the hands-on training in various key administrative areas of a business or a working environment. You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bookkeeping concepts, computerized accounting and administrative skills.

Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP.

What skills will I gain?

By enrolling to this course, you’ll learn how to conduct administrative procedures.
In this course, you’ll learn how to produce standard documents.
This course will teach you about report and letter writing.
On completion of this course, you’ll learn master key Microsoft Office programs.
Having this course, you will become masters of data management and record keeping.
Logging in to this course, you’ll develop your typing speed.
This course gives you the knowledge in CV and cover letters writing.
In this course, you’ll gain the best management, receptionist and customer service skills.
At the end of this course, you can be the motivator of your employees.

COURSE CURRICULUM

Module 01 : Developing Customer Service Skills
Module 02 : Business Reports and Letter Writing
Module 03 : E-Mails Writing Tips
Module 04 : Typing Speed Development
Module 05 : Tips For Speed Reading
Module 06 : Microsoft Word
Module 07 : Microsoft Excel
Module 08 : Microsoft PowerPoint
Module 09 : Microsoft Outlook
Module 10 : Microsoft Access
Module 11 : Diary Management
Module 12 : Handling Confidential Documents
Module 13 : Job Functions and Description of Office Admin / Manager
Module 14 : Successful Meeting Minutes
Module 15 : Note Taking
Module 16 : Document Proofreading
Module 17 : Appointment Booking and Arranging Interviews
Module 18 : Delivering Postal Mail
Module 19 : Dictating
Module 20 : Organising a Meeting
Module 21 : Data Management, Record Keeping and Filing
Module 22 : Event Planning
Module 23 : Arrange Business Travel & Accommodation
Module 24 : Bookkeeping
Module 25 : QuickBooks for Payroll Management
Module 26 : Invoicing / Petty Cash
Module 27 : Supervising and Monitoring the Office Works
Module 28 : Time Management
Module 29 : Motivating Employees
Module 30 : Creating an Effective CV and Cover Letter

How will I be assessed?

At the end of the course, learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.

What Certification am I going to receive?

Upon the successful completion of the course, you will be awarded the “Diploma in Office Administration and Receptionist Skills”. Updated on 14 May, 2024

Eligibility / Requirements

You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.

Job roles this course is suitable for:

Office Administrators , Secretary , Office managers , Administration Assistant , Receptionist

About 1TRAINING

We believe that online learning should be modern and innovative, which is why we created 1Training. Offering courses on a wide range of topics, we can help you find the career of your dreams, and will help you every step of the way. Cutting edge teaching techniques, a wide range of topics, and the personal touch is our recipe for deliciously simple learning. If you don’t believe us, just ask the 10,000+ people we’ve already helped to realise their full potential.

Company Overview

1Training has established an excellent reputation in the UK for providing professional and vocational training, aiming particularly to train young people for the world of work. 1 Training aims to fill gaps in employment skills, whilst placing an emphasis on the changing nature of work itself. We are regarded as a leading provider of this type of training, as well as general workforce development, and are known throughout the UK and the world for our excellent results.
We offer hundreds of courses in accounting, teacher training, business and office administration, health and social care, project management, accounting, beauty therapy, IT and customer service etc. – providing a worthwhile and practical education in industries that are each rapidly growing and consistently recruiting.

Our Training

All of our 1Training tutors have a wealth of experience and qualifications in their field – they are highly knowledgeable, organised and fully equipped to provide courses that will stimulate and inspire.
Our training courses combine theoretical and practical sessions that work to develop knowledge and ability, as well as instil vital confidence, in our students.
We deliver a high-quality professional and vocational education, using excellent academic course materials that will not only educate but equip you to be successful in your field.
By participating in our education programmes, you will strengthen your academic, vocational, and technical skills through assignments that place an emphasis on each.
1Training is committed to helping all learners acquire worthwhile academic, vocational and technical skills. Upon completion, you will be prepared for the highly skilled, well paid, and in-demand employment opportunities of the 21st-century global economy.

By enrolling in to our online courses, you’ll get: