- Duration / Course length: Upto 5 Hours Start now
- Accredited by: CiQCPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
This ITIL® Planning, Protection & Optimization Training Course covers the concepts of ITIL® Planning, Protection and Optimization. You will learn about the planning, protection and optimization process and how to organize and implement it. You will learn how to manage, measure, and improve performance at a process level, technology and implementation requirements in support of a focused set of ITIL processes, the principles, purpose and objective for each associated process, how the in-scope processes interact with other service lifecycle processes, the activities, methods and functions used in each of the planning, protection, and optimization processes, the application of planning, protection, and optimization processes, activities and functions to achieve operational excellence, the challenges, critical success factors and risks related with the associated ITIL processes. So, if you are interested to improve your skills and knowledge in this sector you are welcome to join this course now.COURSE CURRICULUM
Course Introduction
- Course Organization
- Course Conventions & Agenda
- Introduction to Planning, Protection & Optimization
- Principles
- PPO Summary
- Availability Management
- Capacity Management
- IT Service Continuity Management
- Information Security Management
- Demand Management
- PPO Processes Summary
- Organize for PPO
- Technology Considerations
- Implementing PPO
- Organization & Implement Summary
Job roles this course is suitable for:
IT Service Administrator , IT Service Desk Analyst , Capacity ManagementAbout Adams Academy
Adams Academy is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level. As an online learning site, we are aware of the fact that there are a lot of people out there who considers themselves to be a curious learner but the courses that they are interested in are not available in the area. So, we have decided to give them a chance to learn in a convenient way – in their own convenient place and time.
Our Mission
To make learning more accessible to learning enthusiasts, regardless of where they are residing in the world. To offer different courses of different levels for the students to choose from. To position our company as a leader in the industry of online learning.
Our Vision
Maintain the good credibility and reputation that we have built as online courses provider.
