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John Academy Enterprise Desktop Support Technician for Windows John Academy
  • Duration / Course length: Upto 15 Hours Start now
  • Accredited by: CiQCPD Qualification Standards
  • Certificates:
  • Course delivery: This course is delivered in video format

Course details

The purpose of 70-685 – Enterprise Desktop Support Technician for Windows 7 course is to teach you how to configure and deploy a private cloud with System Center 2012 R2. Throughout the course, you will know the ways of understanding and work with the cloud, the cloud components, including infrastructure and service catalog, and virtual applications.
The course guides you how to use VMM or install VMM to deploy the cloud. You will also be introduced to host groups and security systems. After completing the course, you will be able to work with Private Cloud Infrastructures. You will also be able to learn dynamic application deployment, server application virtualization, web deployment packages, server App-V components and sequencing and deploying virtual apps. After that, the course will help you to understand the essential components of Private Cloud including SQL server profiles, OS profiles, application profiles, hardware profiles, VM templates and self-service user role. In the course, you will gain information about the Private Cloud computing, installing and configuring app controller and creating and managing services and service templates. Finally, you will know about server management, automation and security for the cloud.

COURSE CURRICULUM

Identifying Cause and Resolving Desktop Application Issues
  • Identifying Cause and Resolving Desktop Application Issues
  • Problem Steps Recorder
  • Other Group Policy Settings
  • AppLocker Advantages
  • Windows Installer
  • WSUS
  • Browsing History
Operating System Troubleshooting and Support
  • Operating System Troubleshooting and Support
  • Safe Mode Options
  • Event Forwarding
  • Windows 7 and Language Packs
Networking with Windows 7
  • Networking with Windows 7
  • Automatic Configuration
  • TCP IP Configuration
  • IPv6
  • IPSec
Configuring Security and Troubleshooting Issues
  • Configuring Security and Troubleshooting Issues
  • Windows Firewall with Advanced Security
  • Protecting the PC Proactively
Supporting Mobile Users
  • Supporting Mobile Users
  • Remote Assistance
Maintaining Hardware on Windows 7
  • Maintaining Hardware on Windows 7
  • Working with Hard Drive Issues
  • Common Components
  • Power Management
Centralizing Configurations
  • Centralizing Configurations
  • Administrative Templates
User Login, Profiles and Access to Resources
  • User Login, Profiles and Access to Resources
  • DHCP
  • Configuring Offline Files – Client Side
Updated on 11 June, 2018

Eligibility / Requirements

Our 70-685 – Enterprise Desktop Support Technician for Windows 7 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

About John Academy

John Academy is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level. As an online course provider, we are aware of the fact that there are a lot of people out there who consider themselves to be very curious learners but the courses that they are interested in are not available at their convenient time and place. So, we have decided to give them a unique opportunity for them to learn and obtain necessary skills in a very convenient way at any time from anywhere.

Who We Are

We are an online course provider who wants to make sure that the students would be able to learn everything there is a need for them to learn regarding the course that they have enrolled in on our site. So, we see to it that they would be provided with the highest possible standard of online learning. That way, students would be able to use it in the real world – the employment world and at their desired field of interests.

Certification

After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.

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