Unlocking the Secret to Powerful Communication

Course details

Effective communication is a critical skill in project management. Many project challenges can be traced back to communication issues, making it essential to understand how and why people communicate as they do. This interactive workshop equips you with tools to recognize communication blind spots, manage emotional triggers, and communicate more effectively with difficult individuals. Through scenario-based role plays and hands-on conflict resolution exercises, you will develop cross-cultural competency and refine your personal communication style.

This workshop is highly interactive, integrating experiential learning with theory, scenario-based role plays, and creative activities. Over the course of two days, you will: obtain hands-on experience with conflict resolution, explore and gain insight into communication diversity, develop your cross-cultural competency, and refine your personal communication style. By the end of the workshop, you will know how to communicate the right information to the right people at the right time, using the most effective channels.

In addition, you will enhance your ability to communicate more effectively up and down the ladder, and across and around the world. Learning about your own communication style and the styles of others - will help you tailor your message to any audience and maximize your ability to influence, facilitate and lead.

Who Should Attend:

• Individuals in all stages of their careers looking to discover and improve upon their communication skills
• Managers who wish to communicate with their team members more effectively
• Employees who wish to communicate with upper management more effectively
• Anyone wishing to present him-/herself more effectively to any audience

Benefits of Attending:

• Enhance communication skills for better project management outcomes.
• Learn conflict resolution techniques for managing difficult conversations.
• Improve cross-cultural communication to work effectively with global teams.
• Tailor communication to various audiences for maximum influence.
• Boost leadership capabilities by mastering persuasive communication.

Performance Focus:

• Discovering and improving upon your personal communication style
• Learning about others' communication styles and becoming adept at identifying proper communication channels and techniques

What You Will Learn:

You'll learn how to:

• Identify your communication strengths and challenges
• Discover what your psychological preferences are in terms of communication and why they exist
• Recognize the communication preferences and styles of others
• See why what you say can take a backseat to how you say it
• Maintain the integrity of your message while tailoring it to various audiences
• Listen incisively and communicate persuasively
• Decide how and when to de-escalate emotionally and transform conflict into connection
• Enhance your ability to manage difficult conversations to achieve a win/win outcome