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- Duration / Course length: Upto 4 Hours Start now
- Accredited by: CiQCPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Travel and tourism are more than just journeys; they are experiences that shape our understanding of the world. This course takes you through the essentials of the travel industry, showing you how it works from the inside out. Whether you're new to this field or looking to expand your knowledge, this course covers everything you need to know.You'll learn about different tourism products, how to market them, and the skills needed to keep customers happy. The course also teaches you how to handle challenges like global events that affect travel and how to plan sustainable tourism practices that respect the environment.
By the end of the course, you’ll have a solid understanding of the travel and tourism industry. With this knowledge, you can start or grow your career in a field that’s exciting, rewarding, and always evolving.
Learning Outcomes
- Understand the foundations of the travel and tourism industries.
- Develop effective marketing strategies for tourism products.
- Learn about sustainable tourism practices and their importance.
- Master customer service skills tailored to the tourism sector.
- Analyse the impact of global events on the tourism industry.
- Enhance communication skills for various roles within travel and tourism.
- Module 1: Introduction to Travel and Tourism
- Module 2: Tourism Products and Services
- Module 3: Tour Operating and Travel Retailing
- Module 4: Marketing in Travel and Tourism
- Module 5: Developing Communication Skills
- Module 6: Customer Service and Satisfaction
- Module 7: Crisis and Visitor Attraction Management
- Module 8: Transport Management Procedure
- Module 9: Tourism in the New Normal World/Post COVID Travel Destinations
- Module 10: Sustainable Tourism
- Module 11: Public Awareness Campaigns
- Module 12: Brexit and its Impact on Tourism Industry
- Module 13: Travel and Tourism Issues to Contend with
- Module 14: Human Resource Management in Travel Industry
Eligibility / Requirements
To enrol in this course, you only need a basic understanding of English and an internet connection.
Job roles this course is suitable for:
Travel Coordinator , Tourism Development Officer , Travel Agency Manager , Destination Marketing Specialist , Tourism Policy Analyst , Customer Service ManagerCourse Location
About IOMH - Institute of Mental Health
The IOMH (Institute of Mental Health) is dedicated to empowering individuals like you to unlock your full potential and thrive in multiple areas of life. Whether you're seeking personal growth, professional development, or support in overcoming life's challenges, we have the resources and expertise to guide you on your transformative journey.
Our Vision: At the IOMH (Institute of Mental Health), we envision a world where every person is inspired to embrace change, overcome obstacles, motivate others, and find hope in the face of adversity. We believe that through education and support, individuals can tap into their inner strength and create meaningful transformations in all aspects of life.
Our Mission: Our mission is to break barriers and ignite the spark of possibility within you. We are committed to offering a diverse range of courses and programs that encompass variousniches, allowing you to explore and excel in multiple areas of interest. Our skillfully crafted content, designed by specialists, provides you with the knowledge and skills you need to become a well-rounded and empowered individual.
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