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IOMH - Institute of Mental Health Retail Management Diploma IOMH - Institute of Mental Health
  • Duration / Course length: Upto 5 Hours Start now
  • Accredited by: CiQCPD Qualification Standards
  • Certificates:
  • Course delivery: This course is delivered in video format

Course details

Retail management is a fast-paced industry, and having the right knowledge can make all the difference. This Retail Management Diploma is designed to give you a solid understanding of how to run a successful retail operation. From managing inventory and pricing to communicating with customers and suppliers, this course covers everything you need to know.

The course offers insights into key retail strategies, consumer behaviour, and brand management. You'll also learn how to deal with trends, lead your team, and ensure smooth day-to-day store operations. With a focus on supply chain management, store security, and health and safety, you will gain the skills to handle the challenges of modern retailing.

Whether you're looking to advance your career or start a new role in retail, this diploma will help you gain the confidence and expertise needed to succeed. Get ready to step into a rewarding and competitive field with the knowledge to excel in retail management.

Learning Outcomes
  • Understand the core principles of retail management.
  • Learn effective retail strategies to boost performance.
  • Explore pricing, merchandising, and buying techniques.
  • Gain knowledge in consumer behaviour and communication.
  • Master store security and safety management procedures.
  • Develop management skills for leading successful retail teams.
Course Curriculum
  • Module 01: Introduction to Retail Management
  • Module 02: Retail Strategy
  • Module 03: Retail Buying and Merchandising
  • Module 04: Retail Pricing
  • Module 05: Supply Chain Management in Retailing
  • Module 06: The Sales Process and Dealing with Customers at the Checkout
  • Module 07: Importance of Consumer Behaviour
  • Module 08: Taking Trends and Targeting Customers Effectively
  • Module 09: The Importance of Communicating with Customers
  • Module 10: Choosing a Retail Location
  • Module 11: Retail Psychology
  • Module 12: Negotiate the Right Deal with Suppliers
  • Module 13: Develop Store Security Procedures
  • Module 14: Management Skills for Leading Your Team
  • Module 15: Selling in Multiple Channels
  • Module 16: Retail Brand Management
  • Module 17: Health & Safety for Retail Stores
  • Module 18: Consumer Rights Act
Updated on 12 September, 2024

Eligibility / Requirements


To enrol in this course, you only need a basic understanding of English and an internet connection.

About IOMH - Institute of Mental Health

The IOMH (Institute of Mental Health) is dedicated to empowering individuals like you to unlock your full potential and thrive in multiple areas of life. Whether you're seeking personal growth, professional development, or support in overcoming life's challenges, we have the resources and expertise to guide you on your transformative journey.

Our Vision: At the IOMH (Institute of Mental Health), we envision a world where every person is inspired to embrace change, overcome obstacles, motivate others, and find hope in the face of adversity. We believe that through education and support, individuals can tap into their inner strength and create meaningful transformations in all aspects of life.

Our Mission: Our mission is to break barriers and ignite the spark of possibility within you. We are committed to offering a diverse range of courses and programs that encompass variousniches, allowing you to explore and excel in multiple areas of interest. Our skillfully crafted content, designed by specialists, provides you with the knowledge and skills you need to become a well-rounded and empowered individual.

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