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- Duration / Course length: 5 Days
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Course details
OverviewNegotiation is a process by which compromise or agreement is reached while avoiding arguments and disputes. Individuals understandably aim to achieve the best possible outcome for their position. However the principles of fairness seeking mutual benefit and maintaining a relationship are the keys to a successful outcome.
This course aims to enhance delegates' negotiation skills by applying best practices in a real-world context. Delegates will learn and practice negotiating in a variety of contexts and styles. Areas covered on the course include:
- The impact of organisational culture.
- Differentiating win/win from win/lose.
- Defining and building the wise agreement.
- Principled negotiation
- Efficient and ethical negotiation approaches.
- Successful negotiation planning.
- Building psychological readiness.
- Recognising hidden agendas.
- Knowing when to Agree Bargain Control or Delay (ABCD).
- Negotiation tactics for effective outcomes.
- Identifying Emotional Intelligence ().
- Moving from one-to-one to inter-team negotiations.
- Conducting resource matrix problem-solving.
Objective
By the end of the training programeach participant will be able to:
- Conduct principled negotiations that result in wise agreements.
- Incorporate a process approach into your negotiation skill set.
- Formulate communication strategies based on various situations.
- Develop a confident negotiating style to deflect "hardball" tactics.
- Apply psychology principles to negotiate effectively.
- Enhance your negotiation skills by applying best practices in a real-world setting.
Who Should Attend
This program is valuable for anyone responsible for negotiating the best possible terms of an agreement for their organization or those who desire to sharpen their negotiating skills.
Course Outlines
Day 1: Defining the Negotiation Environment.
- The impact of organisational culture.
- The range of negotiation styles and practices.
- Assessing negotiation feelings and attitudes.
- Differentiating win/win from win/lose.
- Defining the wise agreement.
Day 2: Powering Up Principled Negotiation.
- What is principled negotiation?
- Building a wise agreement.
- Efficient and ethical negotiation approaches.
Day 3: Planning Wise Negotiation Outcomes.
- The components of a negotiation plan.
- Clarifying potential outcomes.
- Tailoring your situational approach.
- Successful negotiation planning.
- Testing plan feasibility.
- Setting the stage for successful negotiation.
- Logistics for successful outcomes.
- Building psychological readiness.
- Physical fitness for negotiation success.
Day 4: Timely Starting and Closing Actions.
- Recognising hidden agendas.
- Knowing when to Agree Bargain Control or Delay (ABCD).
- Informal and formal negotiations.
- Choosing when and when not to formalise.
- Negotiation tactics for effective outcomes.
Day 5: The Psychology of Successful Negotiation.
- Creating and adjusting plans based on SWOT analysis.
- Identifying Emotional Intelligence ().
- Multiple Intelligence () and communication filters.
- Analysing communication strengths and challenges.
- Recognising and valuing diversity in others.
- Moving from one-to-one to inter-team negotiations.
- Deploying an iterative process.
- Conducting resource matrix problem-solving.
- Best practices of principled negotiation.
- Arriving at wise agreements.
- Creating efficacy in the negotiation process.
Job roles this course is suitable for:
sales , account , Sales Associate , Sales executive , TelesalesCourse Location
About London Training For Excellence
Empowering Professionals for Over a Decade
London Training for Excellence is a leading provider of professional development programmes, established in 2013. For over eleven years, we have been committed to equipping individuals and organisations with the skills and knowledge they need to excel in today's ever-evolving business landscape.
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