- Payment Terms: Enquire
- Other Locations: Sheikh Zayed Rd - Dubai Istanbul, Turkey Kuala Lumpur, Malaysia
- Duration / Course length: 4 Days
- Starting Date: Enquire About It
- Timings: Enquire
Course details
Day 1· Review of basic sales terminology and how it relates to the profession.
· How sales terminologies can be a powerful tool for success.
· Itineraries, sales call reports, and the customer database.
· Tracking progress, customers, and prospects.
Day 2
· Importance of selling yourself, your company, and your product.
· How to make them work in your favor.
· How to effectively communicate with customers and prospects
· Minimize problems and maximize customer loyalty.
· Develop sales presentation to guide the prospect to placing an order.
· How to identify which personality type you're dealing with
· Develop a unique selling strategy for each personality.
Day 3
· Modify your presentation to meet the expectations of each of the personality types
· The six basic types of closes.
· How to put each type to use for the greatest effect.
· Handling properly customer complaints as they arise.
· Turning a customer complaint into customer delight.
· Techniques of successful negotiation.
Day 4
· Ways to find out what the competition is up to and how to use this knowledge.
· How to deal with customers that won't return your calls,
· Importance of ethics are in sales.
· How to deal with seemingly constant rejection.
Updated on 16 May, 2024
Eligibility / Requirements
There are no eligibility requirements to attend this course.
Job roles this course is suitable for:
Sales Manager , Sales Executive , sales representative , accounts managerCourse Location
About Convertas
CONVERTAS is a reliable advisory firm, helping organizations develop their activities to align with their objectives adopting the best practices.
Our trainings and workshops cover all areas of business including Management,Soft Skills and Human Resourses Management, Marketing and Sales, Accounting and Finance, Procurement and Logistics, targeting organizations, managers and employees. Whether in-house or public, trainings are organized with the highest qualified trainers.
Our methodology relies more on the use of audio-visual impact which is more effective than the lecture style. Presentations, videos and simulations methods have proven to be very effective for people to remember.
Moreover, doing and teaching are the best vehicles for learning and remembering. This includes involving the trainee in the teaching process by interacting, through completing worksheets and inciting to explain and present what is acquired.
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