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- Duration / Course length: 5 Days
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Course details
OverviewDecades of research now point to Emotional Intelligence (EI) as the critical factor that sets star performers apart from the rest of the pack. For example one meta-study published by the World Economic Forum found that 90% of top performers are also high in emotional intelligence. On the flip side just 20% of bottom performers are high in emotional intelligence. You can be a top performer without emotional intelligence but the chances are slim. High emotional intelligence correlates with positive outcomes for leaders teams and organisations. It's strongly tied with higher performance and earnings. EI enables improved decision making focus teamwork productivity and business networks; and reduces employee turnover unhealthy conflict and stress. In this programme you'll learn that EI can be developed and how you can do this yourself.
We will use Daniel Goleman's model of Emotional Intelligence which consists of 4 domains and 12 emotional and social competencies.
Objective
- Discover how Emotional Intelligence can be developed
- Develop understanding of the Daniel Goleman model of EIwhich consists of 4 domains and 12 competencies
- Explore the science of EIboth data on leadership outcomes and the neuroscience
- Bring EI development to life for you in practicalactionable ways that you can take away and use with your teams back at work
Who Should Attend
- Designed for managers and leaders in all industries who are seeking to outperform in ways that can be sustained over the long term.
Course Outlines
Day 1: The Emotional Intelligence Landscape
- The Emotional Intelligence model developed by Daniel Goleman and Richard Boyatzis
- Data about the power of EI
- What the latest Neuroscience tells us about EI and human behaviour
- Explore the foundation stone of EI Self Awareness with theory practical exercises and assessments
- We will start to develop your Coach & Mentor skills to support each other's development
Day 2: Self Management
- Explore the fundamentals of EI with theory practical exercises and personal action
- Opportunities to practise your Coach & Mentor competency further
- Emotional Balance: building the muscle of skilful responses to emotional triggers
- Adaptability: applying EI to attitudes toward change
- Positive Outlook: learn from the psychological sciences ways to develop your own and that of your high-performing teams
- Achievement Orientation: assess your motivations and the ways these help and hinder your best performance
Day 3: Social Awareness
- This is where the work of impactful Leadership happens
- We will turn our attention to how we interact with others with theory practical exercises and personal action
- Empathy: a practical and structured approach to tuning in to others whether you are seeking to influence upwards lead your reports or better serve your customers and other stakeholders
- Organisational Awareness: understanding how the human system of your organisation and its wider context operates and how decisions are made
Day 4: Relationship Management
This is where the 'rubber hits the road' as we explore how you impact others
Domain 4: Relationship Management consisting of 5 competencies
- Influence: applying EI to the essential ability to influence others at all levels
- Coach & Mentor: a look at how EI interacts with this core leadership competency as we continue to practise in small groups
- Inspirational Leadership: dialling in to your personal leadership identity
- Conflict Management: we shouldn't hope to avoid conflict altogether it's inevitable and can be healthy; explore a proactive approach to handling conflict skilfully
- Teamwork: applying EI to high-performing teams
Day 5: Bringing it all together
- Habits of Mind
- Your Presentations
- Action Planning
- Your Takeaways for Continuing EI Development
Course Location
About London Training For Excellence
Empowering Professionals for Over a Decade
London Training for Excellence is a leading provider of professional development programmes, established in 2013. For over eleven years, we have been committed to equipping individuals and organisations with the skills and knowledge they need to excel in today's ever-evolving business landscape.
A Breadth of Expertise
We offer a comprehensive range of training solutions across a diverse set of industries, including:
- Artificial Intelligence (AI): Stay ahead of the curve with cutting-edge training on AI applications, machine learning and data analysis.
- Contact Management: Learn best practices for building and nurturing relationships, managing communication workflows and leveraging technology to optimise your outreach efforts.
- Engineering: Enhance your technical expertise and stay current with the latest advancements in various engineering fields.
- Finance and Legal: Gain a deep understanding of financial concepts, legal frameworks and compliance requirements.
- Human Resources: Navigate the complexities of HR practices, from recruitment and onboarding to employee relations and performance management.
- Leadership and Management: Develop your leadership skills, communication techniques and team-building strategies.
- Logistics: Optimise your supply chain operations and ensure efficient delivery of goods and services.
- Marketing and Sales: Develop effective marketing strategies, hone your sales skills and drive business growth.
- Oil and Gas: Gain specialised knowledge and skills relevant to the oil and gas industry.
- Project Management: Master the art of project planning, execution and delivery to ensure successful project outcomes.
Our Approach
At London Training for Excellence, we believe in delivering high-quality, interactive training programmes that cater to diverse learning styles. Our experienced instructors are industry experts who combine theoretical knowledge with practical application.
Flexible Learning Solutions
We understand that busy professionals require flexible learning options. We offer a variety of delivery methods to suit your needs, including:
- In-person training: provides more significant face-to-face interaction. In a classroom setting, attendees can connect in real-time. In-person training also offers more opportunities for group activities and interactive projects.
- Online Courses: Our comprehensive online courses allow you to learn comfortably in your working environment.
- In-Company Training: Tailor training programmes specifically for your organisation's needs and deliver them on-site for maximum impact and employee convenience.
Investing in Your Success
By investing in training and development with London Training for Excellence, you will gain the knowledge and skills necessary to achieve your professional goals and contribute to the success of your organisation.
Contact Us Today
Let London Training for Excellence help you unlock your full potential and drive positive organisational change. Contact us today to discuss your training needs and explore how we can empower your workforce for the future.
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