- Duration: 3 Days
Course details
''Building commercial awareness & relationships''
This course is designed to enhance managerial skills and knowledge with a particular focus on commercial awareness and aligning the FM function with organisational goals & risks. It also explains how to build successful relationships with clients, suppliers and specialists, and is intended for FMs with a minimum of two years' managerial experience in the field.
>Business & FM strategy alignment
>Techniques for performance management
>Organisational risk: profile & impact
>The FM procurement & supply chain
>Effective relationships with suppliers & specialists
>Customer Relationships & managing expectations
>FM teams: recruitment; defined roles; optimising skills
>Personal effectiveness & emotional intelligence strengthening relationships
>Workshops & Exercises
Updated on 08 November, 2018Course Location
About Quadrilect
We are proud of the quality of our training and have a number of quality control procedures to ensure best practice across the range of our training and consultancy services. We are equally proud of our highly responsive approach to administration.
The courses are based on many years of ‘hands on’ management experience in the topic areas concerned which have then been mapped against the BIFM’s FM competences. The content [which is regularly updated] comprises a unique blend of theory and practical guidance and advice.
Our highly professional and qualified Trainer Team has been recruited and nurtured over many years. The team is made up of practising managers and consultants selected for their expertise and presentation skills, a number of whom are routinely consulted when new legislation is drafted.
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