The Understanding the new Features of Cisco Unified Communications Manager 9.x (UC9) course is recommended for system and operation engineers interested to learn about the new features in Cisco Unified CM, Cisco Unity Connection, Cisco Unified Contact Center Express and Cisco Unified IM and Presence 9.0.

Target Audience

This course is designed for:

  • Engineers involved in the deployment of Cisco's Unified Communications Manager v9.0

Course Outline

What’s new in Cisco Unified CM 9.0

  • Pause in Speed Dial
  • Codec Preference
  • Native Call Queuing
  • Local Route Group Enhancements
  • Native Call Recording
  • New User Page
  • Enhanced Location Based CAC
  • LDAP enhancements
  • Other CUCM 9.0 Features
  • Enterprise License Manager (ELM)
  • New VXC Clients
  • UC virtualization
  • URI Dialing and Routing
  • Inter-cluster URI dialing
  • Business Edition 6K updates
  • SRTG Update
  • Voice Gateway, CUBE, CME, SRST, CUE & UCS Express

What’s new in Cisco Unity Connection 9.0

  • Intelligent Notifications
  • IPv6 Support
  • Google mail with SMTP Store and Forward

What’s new in Cisco Unified IM and Presence 9.0

  • Service Profiles Configuration
  • Cisco Jabber Clients overview

What’s new in Cisco Unified Contact Center Express 9.0

  • Web Chat
  • CUCI Co-resident with UCCX

What’s new in Cisco TelePresence

  • Cisco TelePresence Endpoints updates and new features (CTS version 1.8 and 1.9, TE6 ,TC6,....)
  • Cisco C , MX and EX series CUCM and CTMS native support
  • TelePresence + UC +VXC solution
  • Cisco VCS X7 updates
  • Ad Hoc and Rendezvous Conferencing updates and TelePresence Conductor
  • TMS Updates

EquiTrain –a pision of Equinox International- equips organizations with IT skills that are the lifeblood of modern corporate life, as Theyll as the professional expertise required for ensuring productivity and to remain competitive now and tomorrow.

At EquiTrain, They tailor end-to-end training solutions that incorporate both IT and business consultancy to the specific needs of each inpidual customer. They can equip yTheir IT professionals with all they need to quickly maximize yTheir new technology investments as Theyll as pushing forward absolute beginners on their road to IT proficiency.

They offer a broad range of IT and Management training cTheirses and certifications from top technology vendors with a choice of on-site or offsite, public or closed and local or abroad training. Their portfolio of cTheirses is supplemented by Their strategic training alliance with world's leading providers of learning solutions.

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