Course details
The performance of organisations is among the top agendas in any management, and quite rightly so. Many organisations, however, are measuring the “wrong square peg in a round hole”, as demonstrated by them being like busy bees without collecting any honey. If you cannot hope to manage what you cannot measure properly, it is no wonder many are not performing up to expectations. You may end up praising the bad and reprimanding the good.
PROGRAMME OBJECTIVES
- Define KPI and its relevance to the participants’ areas of responsibility
- Set expectations and work together to improve performance
- Assess performance strengths and weaknesses
- Review their performance
PROGRAMME OUTLINE
- Introduction to Performance Measurement and KPI
- What can KPI do?
- Right & wrong types of KPI
- Parkinson Principle
- How to set correct goals and KPI?
- System concept & Review system
- Continuous improvement and raising the bar
Course Location
About SMF Centre for Corporate Learning
The Singapore Manufacturing Federation (SMF), formerly known as the Singapore Manufacturers' Association, was first established in 1932. Its main aim is to champion the Singapore manufacturing sector. With a membership of over 2,800 corporate members ranging from MNCs to SMEs, SMa carries out a myriad of activities to enhance the competitive edge of our members.
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