Course details

The course provides the knowledge and practical experience to implement and deploy a simple, affordable, easy-tomanage unified communications system with the industry-leading Cisco Unified Communications 500 Series for Small Business. This solution eliminates multiple servers and combines voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities. It also integrates with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. The easy-to-manage solution supports up to 50 users in flexible deployment models based on Small Business needs.

Target Audience

  • The course is addressing network designers and field engineers


After finishing this course, students will be able to:

  • Understand the Cisco UC500 platform, features, scalability, and ordering information
  • Use Cisco Configuration Assistant to do most of the UC500 configuration
  • Deploy UC500 as Key Telephony and Voicemail System
  • Deploy UC500 as PBX, Voicemail, and Auto-attendant System
  • Implement Cisco Unified CallConnector and Monitor Manager/Director with UC500
  • Implement Wireless Networking, Firewall, and VPN Connectivity with UC500

Course Outline

Introducing Cisco Unified Communications 500

  • Cisco UC500 Overview
  • Cisco UC500 Platform and Ordering
  • Cisco Configuration Assistant
  • Cisco UC500 Plug & Play Feature

Deploying UC500 and CUE as Key Telephony and Voicemail Systems

  • Introduction of UC500 as Key Telephony System
  • Implementing IP Phones as KTS Phones
  • Implementing PSTN Trunks
  • Implementing Voicemail

Deploying UC500 and CUE as PBX, Voicemail, and Auto-Attendant Systems

  • Introduction of UC500 as PBX System
  • Implementing IP Phones as PBX Phones
  • Implementing PSTN Trunks
  • Implementing Auto-Attendant

Implementing Call Features

  • Implementing Call Handling Features
  • Implementing Call Coverage Features
  • Implementing System Features
  • Interworking UC500 CME Sites using SIP

Implementing Cisco Unified CallConnector and Cisco Monitor Manager/Director

  • Implementing Cisco Unified CallConnector
  • Implementing Cisco Monitor Manager and Monitor Director

Implementing UC500 Wireless and Security Features

  • Implementing Wireless Connectivity
  • Implementing Firewall and VPN Connectivity

About Equitrain

EquiTrain –a pision of Equinox International- equips organizations with IT skills that are the lifeblood of modern corporate life, as Theyll as the professional expertise required for ensuring productivity and to remain competitive now and tomorrow.

At EquiTrain, They tailor end-to-end training solutions that incorporate both IT and business consultancy to the specific needs of each inpidual customer. They can equip yTheir IT professionals with all they need to quickly maximize yTheir new technology investments as Theyll as pushing forward absolute beginners on their road to IT proficiency.

They offer a broad range of IT and Management training cTheirses and certifications from top technology vendors with a choice of on-site or offsite, public or closed and local or abroad training. Their portfolio of cTheirses is supplemented by Their strategic training alliance with world's leading providers of learning solutions.

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