- Other Location: Sharjah Deira - Dubai
- Duration: 24 Hours
- Timings: Part Time, Flexible
Course details
Learn about the principles, practices and tools involved in all aspects of the selling process by studying the course Diploma in Sales Management. The course begins by introducing you to the role of sales in everyday life and how selling is vital in all aspects of business. You will learn how Internet-based tools, such as forums, social networks like Facebook, MySpace, and Twitter, along with web sites, live chat and other interactive features allow customers to participate in the modern sales process.
You will learn about customer relationship management tools and how they are used to organise all of a customer's interactions, as well as adaptive selling, which allows you to listen to customers, understand their needs, and adapt your conversation and presentation accordingly. The course then introduces the role of ethics in sales and business. You will learn about the application of ethical behaviour in a business environment and how ethical businesses abide by laws and appropriate regulations. The main factors in relation to customer prospecting are covered in detail. You will learn about the tools used, such as direct marketing and cold calling, as well as the pre-approach, a critical step that helps you earn the customer's trust.
Eligibility / Requirements
No formal qualifications,
Expereince in sales advantages
Job roles this course is suitable for:
Sales staff , marketing staff , General Manager , business development staff , customer service staff , Business owner , sales man , marketer , administrative staff , CEOCourse Location
About Accountants and Auditors Association
Accountants & Auditors Association (AAA) is the national accountancy body of the United Arab Emirates.The Association was established in 1997 through a federal mandate with the key objective of building capacity of the national accountancy and finance profession.
AAA work with authorities and suggests new regulatory standards for the profession.
AAA's Mission is to serve our members, the Profession and Society.
Strategic Partner
The UAE Accountants and Auditors Association (AAA) and the Association of Chartered Certitifed Accountants (ACCA), the global body for professional accountants, have signed a strategic partnership agreement to enhance the finance sector in the UAE by offering the UAE Chartered Accountant (UAECA) Qualification.
The new national chartered accountant qualification of UAE is based on the ACCA Qualification. The exciting opportunity allows you to gain an accountancy qualification which is both nationally and internationall recognized, awarded by two prestigious professional accountancy bodies and gain membership of both AAA and ACCA. See all Accountants and Auditors Association courses
- Customer & Sales Assistant NextGen LearningAED 199Duration: Upto 20 Hours
- Diploma in Sales Management Study 365AED 185Duration: Upto 10 Hours
