Total Quality Management: The Australian Quality Award Dubai

Course details

The Australian Quality Award is very popular for Australian organizations. Organizations use it  either through winning the award, applying for it, or even just using its excellence model as a self-assessment tool for self- improvement. This course will provide you with theoretical and  practical in- depth experience of assessing an organization according to the Australian Quality Award.

Target Audience

This course is created for those wishing to develop essential assessor skills and be able to perform self- assessment, internal assessment and peer assessment of organizations according to the Australian Quality Award criteria.

Learning Outcomes

Upon Completion of this course trainees will be able to understand the approaches to internal and external assessment, apply the concepts and details of the Australian Quality Award criteria to produce value- adding performance analysis, and work together with others in an assessment environment.