Process Management and Improvement Global Development for Training
Price: AED 11,019
  • Duration: 5 Days

Course details

Objectives:

By the end of this program participant will able to :
  • Specify processes and their importance for the proper functioning of an organization
  • Identify the international standards for approaches to processes
  • Examine various process assessment methodologies
  • Generate process analysis charts and construct process maps for improvement
  • Detect the need to measure processes as an improvement tool
Outline:
  • Process definitions and elements
    • Process definition
    • Process approach to improvement
    • Advantages of process mapping
    • Elements of a process
    • Benefits of process maps
    • Attributes of a process map:
      • Identifying the customer
      • What is critical to their satisfaction
      • Obtaining process performance data
      • How well do our processes satisfy their needs
      • The business value chain
      • Dening process efficiency and effectiveness
      • Stakeholders analysis
  • Understanding process approach as per international quality standards
    • Understanding process approach
    • Process characteristics
    • The Plan, Do, Check, Act (PDCA) approach
    • Opportunities in terms of reducing cycle time and defects
    • Non value added explained
  • Process assessments approaches
    • Key terms
    • Mapping process
    • Types of mapping tools
      • Simple flow charting
      • Geo graphs, spaghetti and workflow diagrams
      • Swim lane (deployment) flowcharts
      • Supplier, Input, Process, Output, Customer charts (SIPOC)
      • Value added and non value added analysis
      • Value stream maps
      • Cycle time map
    • Process hierarchy
    • Process maps symbols
    • 'IDEF0' process map
    • Lean thinking to reduce waste in processes
    • The eight types of waste found in processes
    • 5S: a framework to organize and maintain your workplace
    • Failure Mode and Effects Analysis (FMEA)
  • Process analysis and improvement
    • Customer oriented processes
    • Support oriented processes
    • Management processes
    • Diagnosis of a process
    • Analyzing and improving a process
    • The turtle diagram
    • Using process maps to identify root causes
    • Twelve cornerstone tools to process streamlining
    • Problem solving techniques
    • Process auditing as a tool for continuous improvement
    • Process mapping in six sigma projects
  • Process measurement and benchmarking
    • The need to measure
    • Process Key Performance Indicators (KPIs)
Updated on 13 May, 2019

About Global Development for Training

Introduction:

Training has become of great importance to managers of various organizations and institutions where training is an effective way to increase employee's efficiency at all stages of his work. It develops his abilities, skills and provides him with new information which is an influential factor in the process of upgrading the employee and increases his authorities and responsibilities.

The last two decades have witnessed a major transformation in the training knowledge. It has become Knowledge-based science; it is the only way to progress and development.

The need of Knowledge-based science is now a scale of new wealth. It requires a distinct type of education and lifelong training in acquiring knowledge and updating on an ongoing basis. This was an important reason that led to establishment of Global Development for Training (G.D.T).

Establishment:

Global Development for Training was established in 2012 in UAE - Permit No. 91,288 in Dubai to provide training and consulting services and staff development with the latest training methods in the world and in line with the global market to meet all the strategic requirements of the global markets in an environment based on modern knowledge, through the best human development trainers in the Arab world and the rest of the world, to reach the highest level of quality, creativity and developing clients and participants.

Vision:

To be one of the best training centers in the world which train and qualify the leaders and staff of the Arab World with the latest training methods in the world.

Mission:

We seek to provide strong training base to provide training and consulting services that meet all the strategic requirements for global markets in an environment built on knowledge, and through professionals Instructors in the world. Therefore, we put our goals in order to reach the highest levels of quality and creativity.

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