IATA Travel Sales and Operations Diploma YourOwn Institute of Training and Professional Development
Price: AED 7,500
Instructor led live virtual classroom online. Classes may be individual or in group.

    Course details

    To receive the diploma candidates must complete
    • 2 Required courses
    • 1 Elective courses
    About the course
    • Demonstrate that you have gained complete essential competencies to be a successful travel agent or travel agency manager with the IATA Travel Sales and Operations Diploma. Promote yourself as a holder of the highest level travel and tourism diploma to employers, customers, and travel industry suppliers.
    Who should attend?
    This diploma is recommended for:
    • Travel agents/consultants
    • Airline ticket and customer service agents
    • Call center customer service agents
    • Travel agency owners, operations, marketing and account managers
    • Travel agency accountants and back-office staff
     
     
    Key topics
    • World and destination geography
    • Travel logistics including travel document issuance, reservations and GDS functionality
    • Standard and niche travel products and product development
    • Strategies in customer service delivery, sales, marketing and social media
    • Strategic management and negotiation
    • Administration and accounting
    • Meeting and event planning
    • Expertise in air journey pricing and ticketing
    • Travel industry laws and regulations
    Updated on 10 April, 2023

    About YourOwn Institute of Training and Professional Development

    Your Own Institute of Training and Professional Development is established in 2021 with the approval from DED and KHDA-Dubai.
    A set of experienced Educational Experts, world class Trainers and Professional consultants who know the need and pulse of the working force, are behind this venture. This Institute is developed after doing immense market survey from the working force and the Corporates.
    We collected feedback from them and realised what they want exactly to upgrade in their professional career. As the name suggests it is ‘YOUR OWN INSTITUTE’. We are committed 100% Customer happiness. Excellent consultation, career counselling based on TNA and world class training are our highlight. We at YOI, offer you a wide range of Professional courses. Whichever field you are working, we have a course for your Professional Development.

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