Course details
Course Objective:- Understand the value of Implementing Quality systems and the accreditation standards.
- Be familiar with the most famous accreditation programs JCI and ;
- Gain the skills needed to properly conduct self-assessment
- Understand how to deal with challenges & areas of improvements.
outlines:
- Key Dimensions of Quality Care
- Standards and Its Interpretation
- Healthcare Delivery Settings
- Leadership and Commitment to Quality
- Healthcare Quality Professional Responsibilities
- Measures of Healthcare System Effectiveness
- Utilization/Resources Management
- Patient Safety Goals and Safe Practices
- Performance Measurement
- Performance Improvement (PI) Models
- Setting Standards and Developing Indicators
- Communicating Indicators
- Identifying Improvement Opportunities
- Systems Thinking in Healthcare
- Use of PI Tools
- Six Sigma and FOCUS-PDCA
- Measuring Customer Satisfaction
- Survey Process
Job roles this course is suitable for:
Quality Senior Manager , all Healthcare professionals , Healthcare Accreditation CoordinatorsCourse Location
About Logistics For Healthcare Improvement
A new frontier for a world class international healthcare quality professionals who have rich records of outstanding success and who are willing to extend this pattern of success to the region with a focus on providing insights, consultations and guidance to healthcare organizations seeking performance improvement achievement and establishing quality on excellence care systems.
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