Change Management Knowledge Village, Dubai

Course details

This course provides a comprehensive analysis of individual and group behavior in organizations. Its purpose is to provide an understanding of how organizations can be managed more effectively and at the same time enhance the quality of employees work life. Topics include motivation, rewarding behavior, stress, individual and group behavior, conflict, power and politics, leadership, job design, organizational structure, decision-making, communication and organizational change and development.
On the other hand, this course aims to provide an analysis of organizations and the change management processes of planning, organizing, directing, and controlling in the context of socio-technical systems. Individual, group, and organizational responses to various kinds of environments and technologies are studied, as are pertinent techniques of manpower management.
However Change Management is geared toward teaching the change management process as well as some change management tools and principles that can support managers, consultants and other change facilitators to fulfill their mission to initiate and sustain change processes.
 

• Definition of Organizational Behavior
• Elements of organization structure, groups, the environment and the manager
• Change Management
• Definition
• Functions
• Skills
• Roles
• Evolution of Change Management Theories
• Classical theories- Bureaucratic, Scientific and Administrative
• Behavioral theories
• Modern approaches- Systems, Quantitative and Contingency
• The individual
• Attitudes
• Perceptions
• Learning
• Personality
• Organizing Function
• Definition of structure
• Types of structures
• Determinants of structures
• Principles of structures
• Leading Function
• Definition of leadership
• Leadership competencies
• sources of leader's power
• Leadership theories
• Motivation theories
• Organizational Control
• Definition of control
• The control process
• Types of controls
• Importance of control
• Organisational Conflict and its Management
• Definition of conflict
• Sources of conflict
• Types of conflict
• Conflict management
• Conflict resolution
• DECISION MAKING
• Definition
• Pre-conditions for decision making
• Types of decisions
• Decision making models
• Sources of power for leaders
• MANAGING ORGANIZATIONAL CHANGE
• Definition of organizational change
• Drivers of change- internal and external
• Causes of resistance to change
• Managing resistance to change/managing change process

Updated on 14 July, 2019