- Duration: 2 Days
Course details
We can get into a routine where it feels like everyone we speak with is either having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and have an interaction with somebody.Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. In this two-day workshop, you will teach participants how to turn difficult situations into opportunities for growth.
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Conflict Resolution: Dealing with Difficult People
Job roles this course is suitable for:
HR Manager , Team Leader , Office Manager , Project Manager , Sales Manager , Marketing Manager , All Professionals , HR AssistantCourse Location
About Boston Management Consulting International
Headquartered in Massachusetts, USA, Boston Management Consulting International has been a leading Professional Development and Training Solutions Provider for Project-driven organizations, as well as those with Operational models. We cater to the development needs of a wide range of industries including Government, Education, Banking, IT, Construction, Oil & Gas, and Industrial & Manufacturing. We are an American Institution with offices both in Boston, Massachusetts, USA, and an international branch in Dubai, UAE.
We offer trainings (both public sessions & in-house corporate trainings) in the following key areas, with the ability to cover even more trainings than what we can list here or on our website:
- Project, Program, Portfolio & Risk Management (PMP, PgMP, PfMP, PMI_RMP)
- Agile Project Management (PMI-ACP)
- Business Analysis (CBAP, CCBA, PMI-PBA)
- Six Sigma & Quality training
- ITIL, Prince2
- Leadership, Management & Soft Skills training
- Business Writing
- Cost Engineering
- Contracts Management
- Asset & Lifecycle Management
- MS Project, Primavera
The above is only a small list, but our offerings are much wider than that. We also develop custom courses & workshops. We can conduct trainings anywhere in the world including Europe and USA.
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