Certificate in Marketing Management Knowledge Village, Dubai

Course details

Course Overview

This unit is designed to introduce learners to the principles of marketing strategies and to develop their knowledge and understanding of the formulation, implementation and control of a marketing strategy which is implemented by the marketing function of an organization. Learners will learn about the theoretical concepts associated with a marketing strategy and the marketing planning process and its application to different market situations, by applying a range of appropriate marketing activity strategies. The factors and issues that influence marketing strategies and the role and impact of marketing strategies in the business and social environment will also be addressed.

This course will enable the learner to achieve the following skills and knowledge:

• Investigate the concept and process of marketing
• Explore the concepts of segmentation, targeting and positioning
• Identify and analyze the individual elements of the extended marketing mix
• Apply the extended marketing mix to different marketing segments and contexts

Content Covered:

• Marketing Concept: evolution of marketing, business orientations, societal issues and, customer and competitor orientation.
• Marketing process overview: marketing audit, integrated marketing, environmental analysis, SWOT analysis
• Benefits of building customer satisfaction, desired quality, service and customer care.
• Macro and Micro Environment
• Buyer Behavior
• Segmentation: process of market selection, macro and micro segmentation, bases for Segmenting Markets
• Targeting and Positioning
• Extended Marketing Mix
• The shift from the 4Ps to the 7Ps
• Consumer markets, Organizational markets, Services ,International Marketing