Course details
• A must for every professional from entry to senior level managers in any industry
• For students aspiring for entry level jobs in any domain this is mandatory.
COURSE OUTLINE
Introduction to Communication & Importance of Business Communication
The Importance of Politeness in Business - Structures and Expressions of Politeness
Customer Service skills in day to day life
Powerful Presentation Skills
How to Say Negative Things in a Positive Way
Professional Telephone Etiquette
Parallelism in Business Writing
Guidelines for Business Letters, Memos & Email
Claim and Adjustment Letters
Various Idioms/Expressions/Vocabulary Related to Business
General Punctuation Review (Commas, Capital Letters, and other punctuation)
Updated on 01 March, 2017
Course Location
About Manipal Executive Education
Manipal Executive Education (MEE) is Manipal Global Education’s corporate and executive education entity based out of Dubai, UAE. It services the Middle East & Africa Region including strategic markets such as UAE, Kuwait, Kingdom of Saudi Arabia, Oman, Qatar & Bahrain.
Its purpose is to deliver world class certification and training programs for students, working professionals and corporates in various formats ranging from classroom based training, online programs and hybrid programs across multiple sectors which are of relevance to the region.
Based out of Dubai Knowledge Village, the HR & Training Hub of Dubai, MEE offers high end certification programs in functional and technical programs across multiple sectors ranging from Logistics, Banking & Financial Services, IT, Telecom, Retail and Hospitality.
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