- Duration: 1 Day
Course trainer
Saad Bin Tariq
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Course details
At the completion of the Advanced Communication Skills Workshop, participants will be able to:- Explain why effective communication skills are so pivotal to continued success in the workplace.
- Describe essential concepts and methods of meaningful communication.
- Reduce misunderstandings by checking back and clarifying information shared.
- Build positive relationships on the basis of emotional intelligence.
- Apply tried and tested communication methods to give and receive feedback and persuade or influence others.
- Overcome nervousness associated with public speaking
- Deliver presentations with clarity, poise and confidence
Job roles this course is suitable for:
Project cordinators , operations managers , Helpdesk OperationsCourse Location
About CustomerService.ae
CustomerService has been offering experiential training program to companies that help develop essential soft skill for their employees while handling customers at different levels. Our team develops innovative and engaging workshop sessions using our Game-Based training methodology. We have worked with a range of organizations from the Oil & Gas Industry, Telecommunication and IT sectors to Hospitality and Banking sector. We provide training solutions for a number of soft skills areas such as:
Essential Communication Skills
Sales & Negotiation Skills
Leadership and Team work
Customer service and meeting expectations
Problem Solving and Managing difficult situations
We work closely with organizations to understand their specific needs and design game-play activities that can address the issues in an engaging and effective manner. We are very innovative in solving our customer’s problem by customizing our games/props and workshop according to customer’s requirements/need.
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