- Payment Terms: Enquire
- Other Locations: Sheikh Zayed Rd - Dubai Istanbul, Turkey England - United Kingdom Kuala Lumpur, Malaysia
- Duration / Course length: 4 Days
- Starting Date: Enquire About It
- Timings: Enquire
Course details
Day 1Emotions and reasoning at work: the six principles
· Rule of reason or rule of emotion
· Principle one: emotions are data
· Principle two: emotions should not be ignored
· Principle three: emotions should not be hidden
· Principle four: decisions and emotions
· Principle five: emotions follow logical patterns
· Principle six: emotional universals and specifics
· Case studies and applications
Day 2
Emotional Intelligence: the ability model
· The full cycle of the ability model and its implications
· The Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
· Perceiving emotions
· Using emotions
· Understanding emotions
· Managing emotions
· Determining your EI score
· Understanding and interpreting your EI score results
· Providing feedback on EI score results
· Implications of EI results at the professional and personal levels
· Tips and recommendations
Day 3
Understanding your emotional skills
· Reading people: identifying emotions
· The mood meter and its implications in understanding EI
· Plutchik's wheel of emotions
· Getting in the mood: using emotions
· Predicting the emotional future: understanding emotions
· Doing it with feeling: managing emotions
· Measuring emotional skills
Developing your emotional skills
· Reading people correctly: improving your ability to identify emotions
· Getting in the right mood: improving your ability to use emotions
· Emotional storytelling
· Predicting the emotional future accurately: improving your ability to understand emotions
· Doing it with smart feelings: improving your ability to manage emotions
· Managing anger at work
· Managing anger in life
Day 4
Applying your emotional skills
· Managing yourself: applying your emotional intelligence skills
· Managing others: applying emotional intelligence skills with others
· Emotional role play
· Building the emotionally intelligent person
· Working around the emotional blueprint
· Building the emotionally intelligent person with the emotional blueprint
· Real life examples and case studies Updated on 16 May, 2024
Eligibility / Requirements
There are no eligibility requirements to attend this course.
Course Location
About Convertas
CONVERTAS is a reliable advisory firm, helping organizations develop their activities to align with their objectives adopting the best practices.
Our trainings and workshops cover all areas of business including Management,Soft Skills and Human Resourses Management, Marketing and Sales, Accounting and Finance, Procurement and Logistics, targeting organizations, managers and employees. Whether in-house or public, trainings are organized with the highest qualified trainers.
Our methodology relies more on the use of audio-visual impact which is more effective than the lecture style. Presentations, videos and simulations methods have proven to be very effective for people to remember.
Moreover, doing and teaching are the best vehicles for learning and remembering. This includes involving the trainee in the teaching process by interacting, through completing worksheets and inciting to explain and present what is acquired.
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