Course details
Executive Secretarial ManagementGone are the days where secretaries handled simple administrative work. Administrators straddle responsibility between 'The Executive' and the rest of 'The Business' but also act as 'Gate Keepers' between their bosses and the outside world.
Today's employers are looking for professional administrators whom they can rely on to be the righthand person to their Sr. Management, and who have the ability to be involved in the growth of the business and handle clients.
The profile of the work required to be done by Secretaries, Office Managers, and PAs now require a concerted combination of management, interpersonal and technical expertise including a creative work attitude. Today's Admin professionals need to be versatile, tactful, organized, pro-active, and able to think on their feet at a moment's notice.
Designed carefully to enhance existing skills, our intensive program will provide you with a valuable survival kit and a complete set of tools and techniques to deal with every aspect of your everchanging role.
Executive Secretarial Management Training Course Outline
- Presentations
- Business Correspondence
- E-Mail & Telephone Etiquettes
- Compassionate Communication
- Cross-Cultural Communication
- Organizing Meetings and Events
- Taking Minutes
- Management and Leadership
- Stress Management and Ergonomics
- Time Management
- Relationship Management
- Dealing with Difficult People and Managing Conflict
- Confidence, Self-Belief, Goal Setting and Motivating Yourself
- Powerful Networking
- Developing Emotional Intelligence
- Advanced Customer Service
- MS Office (MS Word, Excel, PowerPoint, Outlook)
- Internet and Emailing
About Learners Point Training Institute
LearnersPoint, Dubai, is one of the top professional skill development institutions in the Middle East with close to 2 decades of industry experience in helping organizations achieve progressive and sustainable results. Whether you’re managing top-notch technology initiatives, developing your talent pipeline, we offer customizable and time-tested learning solutions that arm you for success. As an innovator in best-practices training products and services, our portfolio of training solutions ranges from IT, project management, logistics and supply chain, human resources, finance and accounting, digital marketing, autodesk products, office administration, ERP solution, and also includes high end courses like cloud technolgies, blockchain, strategic management and mini MBA. LearnersPoint is affiliated by KHDA, Government of Dubai and is also one of the institutes to have a prestigious recognition from CPD UK. Choose from in-person or live online classroom training, we will deliver nothing but the best.
See all Learners Point Training Institute courses- Executive Assistant StudyHubAED 49
AED 955Duration: Upto 8 Hours - AED 178Duration: Upto 150 Hours
