Course details
Executive Secretarial ManagementGone are the days where secretaries handled simple administrative work. Administrators straddle responsibility between 'The Executive' and the rest of 'The Business' but also act as 'Gate Keepers' between their bosses and the outside world.
Today's employers are looking for professional administrators whom they can rely on to be the righthand person to their Sr. Management, and who have the ability to be involved in the growth of the business and handle clients.
The profile of the work required to be done by Secretaries, Office Managers, and PAs now require a concerted combination of management, interpersonal and technical expertise including a creative work attitude. Today's Admin professionals need to be versatile, tactful, organized, pro-active, and able to think on their feet at a moment's notice.
Designed carefully to enhance existing skills, our intensive program will provide you with a valuable survival kit and a complete set of tools and techniques to deal with every aspect of your everchanging role.
Executive Secretarial Management Training Course Outline
- Presentations
- Business Correspondence
- E-Mail & Telephone Etiquettes
- Compassionate Communication
- Cross-Cultural Communication
- Organizing Meetings and Events
- Taking Minutes
- Management and Leadership
- Stress Management and Ergonomics
- Time Management
- Relationship Management
- Dealing with Difficult People and Managing Conflict
- Confidence, Self-Belief, Goal Setting and Motivating Yourself
- Powerful Networking
- Developing Emotional Intelligence
- Advanced Customer Service
- MS Office (MS Word, Excel, PowerPoint, Outlook)
- Internet and Emailing
About Learners Point Training Institute
Empowering Professionals for a Dynamic Future in the UAELearners Point Academy is a premier provider of professional training and development solutions, dedicated to equipping individuals and organizations across the UAE with the skills and knowledge needed to thrive in today's competitive landscape.
A Commitment to Excellence
We offer a diverse and comprehensive range of training solutions, with a particular focus on IT, Cybersecurity, Management and Logistics, in addition to other key sectors:
- Business & Leadership: Sharpen your strategic thinking and management skills to lead with confidence.
- Finance & Accounting: Master financial analysis and reporting for sound decision-making.
- Human Resources: Optimize talent acquisition and cultivate a thriving workplace culture.
- Soft Skills & Personal Development: Enhance communication and leadership abilities for personal and professional growth.
- Supply Chain Management: Streamline operations and ensure efficient delivery of goods and services.
- Quality Management: Drive process improvement and deliver exceptional customer satisfaction.
At Learners Point Academy, we believe in a learner-centric approach, combining theoretical knowledge with practical application. Our expert instructors, drawn from industry leaders, provide personalized guidance and support to ensure optimal learning outcomes.
Tailored Learning Options
We understand that professionals have diverse learning needs and schedules.
Therefore, we offer a variety of delivery methods:
- Classroom Training: Benefit from face-to-face interaction and networking opportunities in our modern facilities across the UAE.
- Live Online Training: Participate in engaging virtual classes with real-time interaction for learners within the UAE and across the MENA region.
- In-Company Training: Customize training programs to meet your organization's specific needs and deliver them at your preferred location within the UAE.
Learners Point Academy empowers you to achieve your professional goals and drive success for your organization. Contact us today to explore our extensive course catalog and embark on your transformative learning journey! See all Learners Point Training Institute courses
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