- Duration: 21 Hour
Course detailsCourse overview:
In today's highly demanding workplace, it is important that the employees possess the right set of interpersonal, communication and emotional skills that enhance their relationships with both internal and external stakeholders.
It is established that there exists a high degree of correlation between soft skills possessed by the employees and the success of the organization. These skills are not only limited to the workplace but are broadly applicable, whether it's one's career, social or personal life.
Our proven soft skills training program equips the participants with all the essential skills and qualities to have professional as well as personal success in their life, through positively influencing people, effective communication and creating and maintaining successful relationships.
The following topics are covered:
Understanding the concept of soft skills and its difference with hard skills and Identify common soft skills.
The importance of setting goals, planning for future, and working towards achieving it.
Difference between Skills and qualities and how to identify and develop them.
Concept of Personal Presentation, factors involved and its effective practical usage.
Opinions, judgments, actions and reactions: How to influence others through personal presentation.
Motivation and the importance of self-motivation, Types, and Triggers of motivation, Motivational theories
Detailed discussion topics including Attitude, Confidence, and Self-esteem,
Effective communication and Interpersonal skills- How it affects our personal presentation.
Effective speaking- Message, meaning, clarity, pace, pitch, tone, accent etc.
Non-verbal communication- Body language- posture, gesture, facial expressions, and para-language.
Effective listening- Tips and traits.
Detailed discussion topics including Initiative and Leadership, Teamwork, time and conflict management.
Cross-cultural sensitivity and communication at workplace.
Personal appearance and grooming.
Who is it for:
Professionals of all levels, Junior, Mid and senior Managers, Members of public, Senior students.
Understand the need for acquiring and developing specific set of soft skills
Acquire and improve a specific set of soft skills and use it for achieving specific goals and success in life.
Understand the concepts of goal setting and planning for future and learn to use it practically.
Understand the concept, of personal presentation, how it works and its practical usages including, influencing people and getting favorable results.
Learn and improve Interpersonal communication skills, learn and identify the components and barriers in the communication process.
The Training will be delivered in line with the latest adult learning principles.
The training program is highly interactive in nature with training delivered with a combination of lectures, Prezi-presentations, practical examples, activities, role-plays, mock sessions, video presentations, discussions, energizers, Q&A and re-cap sessions etc.
Trainees will be provided with courseware which includes, study material, handouts, and activity sheets etc.
Updated on 27 November, 2019
Job roles this course is suitable for:Can be a big advantage for most professionals to have a very effective communication achieving the success of the business.
About Optimizer Middle East
Optimizer Middle East is a professional organization located in Business village, Deira, Dubai, UAE and active in the MENA countries. The core business of the organization encompass services and consultancies in accounting management systems based on international standards and professional training including technical, management and accounting with the objective of developing personnel skills.
We have executed various professional development projects the Gulf region and North Africa till date targeting to be a leader for Training and development in the area.
We Optimizer Middle East shall become the professional umbrella for all the training and development professionals in MENA regions.
Develop, organize, sustain through providing professional services, consultancies and training with the objective of disseminating standardized and developed professional practices to individuals and private as well as governmental organizations in MENA region.
- Provision of knowledge as skills
- Empowering individuals and organizations in MENA region with the latest professional advanced tools
- Introduction of conceptual practices in the organizational activities
- Qualifying professional experts in the government and private sector
- Motivation Workshop: Motivating Your Workforce Skill Express
AED 1,028Duration: Upto 2 Hours
- High Impact Communication 1TRAINING
AED 563Duration: Upto 2 Hours
- Higher National Diploma (HND) Cromwell UK International Education LLCDuration: 2 Years Live virtual classroom