Course details
Benefits of writing wellThink and then write - Preparation
Constructing your business message
Know your audience
Writing effective business emails
Routine requests
Customer complaints
Bad news messages
Writing business letters
Business letter
Thank you letter
The importance of grammar
Words and phrases to avoid
How one grammatical mistake can cost you!
Netiquette - Is it important Updated on 09 June, 2019
Eligibility / Requirements
Objective:
- Writing business messages professionally
- Presenting information in an organised, structured way
- Using a business-like style and vocabulary, while being sensitive to different levels of reader expertise
- Expressing your ideas with clarity and confidence
It is ideal for anyone who wants to be able to communicate effectively through written word in today’s business environment
Job roles this course is suitable for:
Operations Manager , Business Operations Mgr III , Internal Communication SpecialistCourse Location
About my Learning Key
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