- Duration / Course length: 20 Hours
- Timings: Flexible
Course details
- Identifying the key areas for development in this job role, increasing the contribution made to the company; laying the foundations; assessing one's contribution.
- Managing the individual's boss successfully; making relationships work; developing their network; communication and the importance of feedback.
- Increasing one's contribution to the management team through basic group dynamics and team work.
- Developing personal management skills; setting objectives; prioritizing tasks;understanding time management; delegating successfully; problem solving.
- Organizing effective systems; travel; informal and formal meetings; minute taking.
- Effective communication; learning how to be assertive and stay in control; the telephone; dealing with difficult people; developing a personal action plan.
- How to acquire the interpersonal skills that will enable one to deal more effectively with others.
- Assertiveness - how it can be developed and used in a positive way.
- Dealing with conflict, anger and criticism in a cool manner, while projecting an image of self confidence and professionalism.
- How to take charge of situations and command attention without being forceful or intimidating.
- How to say 'no' when necessary, and negotiate a solution.
- Successful two way communication, how listening skills and body language can affect a situation.
- How positive thinking and creating an overall mental picture can help diffuse stressful situations.
Career Path:
- Supporting your manager
- Streamlining the office
- Meetings and Minutes
- Time Management
- Business Skills
Updated on 12 September, 2024
Course Location
About NLP Tech
About Us
NLP Tech is one of the most well-known institutes in the UAE, recognized globally for its outstanding academic achievements and the intellectual success of its students and clients. With a strong network of wholly-owned operating companies around the world, and clients in over 150 countries, NLP Tech stands as a global leader in training, certification, coaching, mentoring, consulting, and customized course development.
Global Expertise
We specialize in a range of core competencies, including:
- Project, Program, and Portfolio Management
- Business Analysis
- Lean Six Sigma & Process Excellence
- Agile Methodologies
- ITIL®
- Leadership and Interpersonal Skills
Innovative Learning Solutions
Using our proprietary Many Methods of Learning™, we deliver innovative, effective, and consistent training solutions through various learning approaches, including:
- Virtual Learning
- Traditional Classroom
- On-Demand Learning
- Mobile Learning
- Video-Based Training
- Simulations
Trusted by Global Institutions
As a PMI® Global Registered Education Provider (R.E.P.) and a member of PMI’s Global Executive Council, NLP Tech is trusted by top global companies. We are also accredited by multiple leading organizations, including:
- APMG Accredited Training Organization (ATO) for PRINCE2®, ITIL®, and others.
- Microsoft Partner, with a Microsoft Gold Project and Portfolio Management competency.
- IIBA® Endorsed Education Provider (EEP™).
Our commitment to delivering high-quality training and development makes us the preferred training solution partner for companies across the globe.
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