- Duration: 20 Hours
Course details
AMADEUS
Topics covered:
- Getting Started: Amadeus Central System, local security
- Amadeus Information Pages: information pages and help function
- Amadeus AIR: flight availability, schedule and timetable display
- Amadeus PNR: creation, modification split, copy and history of PNR
- Amadeus Itinerary (and Invoice): displaying and printing itinerary (and invoice)
- Amadeus Queues: how to use the Amadeus Queue package
- Amadeus Customer Profiles
- Amadeus Fares and Pricing: how to use the fare quote system pricing
- Amadeus Ticketing: Transitional Stored Ticket (TST), e-Ticket
- Amadeus Cars: booking and selling cars
- Amadeus Hotels: booking and selling hotels
GALILEO
- Whether you're a student looking to enter the travel and tourism industry, a travel professional moving to a new employer who uses a different Global Distribution System (GDS) to the one you know or even someone starting up their own travel and tourism company, our courses are designed to meet your learning needs and significantly increase your travel knowledge. From Core to Expert levels, all of our courses and training include interactive scenarios, tests and quizzes along with Travelport certification upon successful completion, all designed to fit around your diary.
Topics covered:
- Introduction
- Getting Started
- Itinerary Planning
- Building a Booking File
- Optional Booking File Fields
- Working with Itineraries
- Passenger Servicing
- Galileo Fares
- Fare Quote
- Managing Booking Files in Queue
- piding and Repeating Booking Files and History
- Issuing a basic airline ticket
SABRE
- The course covers the essential knowledge used primarily by students of travel systems, employees of travel agencies, and retail travel counsellors, while using the SABRE® Reservations System
Topics covered:
- Introduction to the Sabre System
- Introduction to Reference Entries
- Introduction to Passenger Name Record (PNR)
- Schedule and Availability
- Mandatory PNR Fields
- Optional PNR Fields
- Special Service Request
- PNR Modifications
- Clone and pide the PNR
- Introduction to PNR History
- Managing Queue
- Fare Quote
- Issuing a basic airline ticket
Course Location
About Sharaf Aviation Services Academy
Sharaf Aviation Services Academy, a division of Sharaf Travel L.L.C, is a respected and trusted Aviation Academy in the UAE.
Established in 2012, its primary aim is to offer comprehensive and industry relevant courses that are carefully researched and updated to cover all aspects of the airline and travel business.
The curriculum at the academy is designed by Industry experts to stimulate the minds of our alumni and provide an interactive learning experience..
Our aim is to impart training which will lead to high levels of customer satisfaction and there will be a focus on innovation and improvement. Our course content is designed to provide a productive and stimulating learning environment with the latest learning tools and facilities provided for the students and staff.
Sharaf Aviation Services is at the forefront of constantly introducing new ideas and innovations, making it one of the most recognized and respected Institutions in the region. Among our many new additions are business skill programmes, on line training modules, field trips and soft skill courses.
Our founding principle is based on providing an ideal learning experience for our students. Along with this we instill the learning of core values and integrity which is the cornerstone of our mission in enhancing the knowledge base in a holistic manner at SASA.
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