- Duration: 1 Day
Course details
A master control plan is needed to evaluate the efficiency of any business. A critical component of such a plan will be the Quality Management (QM) programme. There are many different QM tools and the key to success is to choose the right programme for your organisation.An Effective QM programme should be founded on the philosophy that group behaviour can be transformed into a desirable culture. NeoConsult's Quality Management Course will teach you about quality management systems - what they are, how they work, and why they are so important.
Course Topics Include:
- What is Quality?
- Quality Management & Control Flashcards
- The Quality Management Framework
- Continuous Improvement
- Monitoring and Feedback
- Quality Concern Reporting
- KPI's
- Ongoing Evaluation
- Identify and discuss the components of a successful Quality Management Programme.
- Differentiate between quality management tools and describe when they should be used.
- Choose a framework to evaluate the performance excellence of an organisation, and determine the set of performance indicators that will align people with the objectives of the organisation.
- Measure the cost of poor quality and process effectiveness and efficiency to track performance quality and to identify areas for improvement.
- Effectively manage the Key Performance Indicators (KPI) measurement process across all phases.
Eligibility / Requirements
- English language written and spoken proficiency.
Course Location
About NeoConsult International
NeoConsult is a registered company in the United Arab Emirates, licensed by the Department of Health (Abu Dhabi) and is an ISO9001 certified organisation. We provide a portfolio of courses which includes Continuous Professional Development, Specialty Courses, Advanced Life Support Courses and Healthcare Business Administration Courses for Nurses, Doctors and non-healthcare providers. We also provide end-to-end education outsource solutions to hospitals, clinics and the industrial sector.
Our courses have been expertly designed by practicing professionals to ensure that your learning experience is active, engaging, inspirational and inclusive. Each course will introduce you to up-to-date and wide-ranging resources to support your study.
Our training programmes are accessible online for those who prefer to study in their own time, or in a classroom environment at our training centre, for those who prefer student/instructor interaction in a classroom setting.
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