ISO 9001:2015 QMS IRCA Lead Auditor Tourist Club Area, Abu Dhabi

Course details

Course Overview
The aim of this training course is to impart/enhance practical knowledge of ISO 9001:2015 standard and develop skills & expertise needed to audit/manage quality management system audits efficiently. This will enable participants understand the concepts of ISO 9001:2015 and how the standard can become a valuable part of your business management system through an exciting accelerated learning approach. This will provide participants with knowledge & skills required to perform first, second & third part audits of management systems against ISO 9001:2015, in accordance with the guidance provided in ISO 19011 for first and second party audits and requirements in ISO 17021 for third party audits.
Learning Objectives
 Describe the ISO 9000 family of standards
 Understand the requirements of ISO 9001:2015 standard
 Explain key concepts in quality management system auditing
 Impart/enhance practical auditing skills to become internationally recognized certified Auditor/Lead Auditor
 Provide an understanding of the process approach how it impacts auditing practices
 Explain the role of an auditor to plan and manage a process based audit considering: resources and timing, use of checklists, selection of an audit team
 Enable the delegates to plan, conduct & manage QMS external ( second and third party) as well as internal audits in accordance with the principles and guidance of ISO 19011
 Gain audit skills and learn techniques for: evaluating, auditing, findings, communicating and presenting audit reports
 Identify and write non conformity statements with insight of proposal corrective actions and undertake audit follow-up activities.
Course Content:
 Structure & Overview of ISO 9001:2015
 Quality Management Principles with specific focus on process approach & continual improvement
 Audit definition/types/ principles
 ISO 19011 Vs ISO 17021
 Audit Planning & Preparation
 Audit Tools & Techniques
 Audit Performance
 Recording & Reporting Non Conformities
Issue: 1 Rev: 0 Date:
 Audit Reporting
 Corrective Action & Audit Follow up
 Surveillance Audit
 Continuous Assessment Exercises & Feedback
 Syndicate & Role Play exercises & feedback
 Written examination
Structure: Tutorials, Discussions, Workshops, Quiz and Examination
Certificate: IRCA Certificate will be issued to all attendees.
Who should attend?
All levels of management who are involved in ISO 9001 QMS internal and external auditing. All levels of management who plan, execute and follow-up ISO 9001 QMS internal and external auditing
Duration: 5 days
Time: 9am to 5pm Updated on 06 March, 2018