- Duration: Upto 15 Hours
Course details
Customer Relationship Management (CRM) is dedicated to strategies for creating and maintaining a loyal customer base, developing effective business plans and following the best business practices. Our course aim is to help you gain understanding of these strategies in order to achieve a long-term stability and profitability for your company. The core goal of Al Manal Training Center in Abu Dhabi, UAE is to help you get Customer Relation Management training in Abu Dhabi, with which you can enhance your career prospects significantly.
Course Outline:
Below are few topics which will be covered under our Customer Relation Management Training:
- Outline to CRM
- Role of Information Technology
- Explaining your CRM Procedure
- Getting knowledge from Data
- The Phases of Development for CRM and Data Warehouse
- Creating the CRM Data Warehouse
- Consumer Learning Curve
- Supervision of Consumer for Revenue
- The Financial Worth of CRM
- Handouts
- The Tactical Look of Data Warehousing and Customer Relationship Management
- Data Confidentiality: Safeguarding Assurance
- Deploying Discretion and Consumer Views
- Executing CRM
- In our Customer Relation Management courses in Abu Dhabi, our goal is to make candidates understand:
- Consumer behavior, customer satisfaction, trustworthiness, Consumer defection, etc.
- Vital theories like Closed Loop Marketing and Sales Supervision
- Customer Relationship Management effect on sales and marketing plans
- Customer and Company security issues
- Ways unhappy Consumers may utilize the Internet to convey disgrace to business and its services and products
- Methods in which businesses may utilize technology containing Internet to provision corporate CRM plan
- The part played by CRM in handling consumers as critical properties
- The part of Business Intelligence in Customer Relationship Management
Benefits of Implementing Customer Relationship Management Training in Abu Dhabi:
- It highly cost-effective
- Easily tailor-made as per the businesses current processes
- Helps in making the call center operations practical
- Maintains and fastens Customer Lifecycle Management
- Helps in breaking database into several categories and subcategories
- Offers data with lightning speed by programming information processing
- Assists in cross selling and upselling
- Benefits by producing short and long-term marketing plans
- Eliminates paper utilization
- Produce quality leads
- Data easily reached to several employees instantly
- Helps in tracking of leads and their sources
- To save customers by getting them back
- To invite fresh and probable customers
- To build trustworthiness among current customers
- To encourage consumers to buy something that is more expensive
Job roles this course is suitable for:
Services Sales Manager , Customer Business Manager , Client Relation managerCourse Location
About Al Manal Training Center
Al Manal Training Institute is one of the finest training institutes now available in Abu Dhabi, UAE. We are presently offering coaching on a range of educational courses! Some of them are: Test Preparations, Healthcare and Medical,, Softskills, Microsoft Courses, Accounting Courses, Language Courses, Management Courses, CAD and Engineering Courses, Designing Courses, etc. We have experts who have tons of expertise in their respective fields and can help you master any course effectively. We also provide individualized training to the students to make them understand each level of training successfully.
Our training batches have limited number of students too because it assists students to resolve their queries then and there which will help them in quick learning of the course. Our training is very intense and at the same time very friendly. We do offer training in such a way that the students get placed and get their dream IT job! Many students choose us because we are offering quality training at affordable price range compared to our competitors, which
has played a key role in our success.
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