Course details
The way employees communicate dramatically affects morale, teamwork, productivity, employee retention, customer relations and the bottom line for any organization - Profits! Interpersonal communication is truly an art, but it is also a science. The science of clear communication, active listening, persuasion and collaboration can be taught. Effective communication is situational. The "right" thing to write, say or do in one situation may backfire in another. What works with one person does not work with another. Effective communicators have mastered both the science and the art of interpersonal communication, applying the principles of social and emotional intelligence to each situation they encounter.
Updated on 11 July, 2016About Bbusinesss
We are passionate about making a difference through our Learning Development Interventions and Management / HR Development Projects that transform our clients leaders, managers, teams and organizations to be more business-oriented. That is whaT Bbusinesss indicates.
Our successful approach ensures that investments made by our clients produce the desired on-the-job changes and clear, measurable results for the organization.
At Bbusinesss, Learning and Development is much more than a single event. It is a Journey. Our proven approach is comprehensive and dynamic, with reliable experienced consultants and support team to assist you every step of the way.
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