Course details
- Leadership;
- The role of the leader; leadership traits and styles.
- Leadership theories, the leadership spectrum and matrix, becoming a leader.
- Leadership and team building - their importance and roles.
- SMART and C-SMART criteria.
- The 5 pillars of EI
- Self-assessment.
- Scoring and interpretation of results.
- Time Management;
- Action-priority matrix.
- Urgent-important matrix.
- Tools for time management.
- Dealing with conflict;
- Types of Conflicts
- Conflict Outcomes
- Conflict Resolution styles
Job roles this course is suitable for:
Team Leader , Fresh Graduates , Head of Departments , Senior Executives , Directors , Store ManagersAbout Emirates Professional Training Institute
Since 2006, EPTI Educational Institute has grown to become one of SHARJAH’s finest training centers that offer certifications and diplomas approved by Ministry of Education.We offer a host of courses from basic computer to mangement and languages certifications and diplomas. Additionally, great attention is paid to our personality development courses.
Our panel of expert trainers will ensure that individual attention is paid to all our students, delivering a higher level of competence. See all Emirates Professional Training Institute courses
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