Course details
An Introduction to Conflict ResolutionProblem Definition
Preparing for Brainstorming
Generating Solutions
Analyzing Solutions
Recording Lessons Learned
Creating an Effective Atmosphere
Creating Mutual Understanding
Focusing on Individual Needs
Getting to the Root Cause
Additional Tools
The Problem Solving Method
Information Gathering
Stress symptoms and causes
Definition of stress
Myths about stress
Stress symptoms
Categories of stress symptoms
Causes of stress
Your personal stress test
Your current coping strategies
Stress management techniques
Ways to deal with stress
Emergency stress stoppers
Other factors that reduce stress
Exercise and diet
Support network, attitude and outlook
Emotional control and sleep Updated on 02 October, 2018
Job roles this course is suitable for:
Workshop Supervisor , team leader , Customer Business Manager , Customer Relation Supervisor , Business Head , Office Manager , Head of HR , Human Resources , Senior ManagerAbout Emirates Professional Training Institute
Since 2006, EPTI Educational Institute has grown to become one of SHARJAH’s finest training centers that offer certifications and diplomas approved by Ministry of Education.We offer a host of courses from basic computer to mangement and languages certifications and diplomas. Additionally, great attention is paid to our personality development courses.
Our panel of expert trainers will ensure that individual attention is paid to all our students, delivering a higher level of competence. See all Emirates Professional Training Institute courses
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