Sales Fundamentals DSM Sales Training & Consultancy
DSM Sales Fundamental Couse is ideal for individuals new to the sales profession who need a strong foundation of skills, knowledge and tools to help them build strong customer relationships and a solid portfolio. You will learn how to build trust with customers, discover customer needs and negotiate for win-win outcomes, all to maximise their sales performance and strengthen customer success.
Specifically, we can help them learn how to:
Use an effective sales process to manage a sale from initial contact to closing the business.
Build relationships through trust and credibility.
Adapt with versatility to individual interpersonal styles.
Discover customer needs and connect with the right offering.
Prospect to identify the right customers.
Negotiate effectively to protect margins, ensure profitable sales and strengthen relationships with customers.
Trainers Background
Stephen McComb has almost 25 years' experience in International Sales and has opened both Public and Private sector accounts throughout the world. Stephen bases his courses on his "real-world experiences and mixes it with theory to give each sales person a blended approach to help them understand the sales process and to sell more. Stephen has sold extensively to business to business (B2B), business to consumer (B2C), public Tenders and reverse tender auctions. Stephen counts his achievements as opening multi-million-pound accounts with Marks & Spence Plc, Cathy Pacific Airline, Marriott Hotels and the US Government.
In Stephens own words he says, to be successful in sales you must first listen to what the customer wants and then provide a solution. All too often sales people have a script they recite and never stop to ask the customer what is it that they need or want.
What should you bring?
All training material will be provided so you don't need to bring anything other than a willingness to learn.
Certificate
Delegates who fully attend the course will receive a certificate on the course completion.
Specifically, we can help them learn how to:
Use an effective sales process to manage a sale from initial contact to closing the business.
Build relationships through trust and credibility.
Adapt with versatility to individual interpersonal styles.
Discover customer needs and connect with the right offering.
Prospect to identify the right customers.
Negotiate effectively to protect margins, ensure profitable sales and strengthen relationships with customers.
Trainers Background
Stephen McComb has almost 25 years' experience in International Sales and has opened both Public and Private sector accounts throughout the world. Stephen bases his courses on his "real-world experiences and mixes it with theory to give each sales person a blended approach to help them understand the sales process and to sell more. Stephen has sold extensively to business to business (B2B), business to consumer (B2C), public Tenders and reverse tender auctions. Stephen counts his achievements as opening multi-million-pound accounts with Marks & Spence Plc, Cathy Pacific Airline, Marriott Hotels and the US Government.
In Stephens own words he says, to be successful in sales you must first listen to what the customer wants and then provide a solution. All too often sales people have a script they recite and never stop to ask the customer what is it that they need or want.
What should you bring?
All training material will be provided so you don't need to bring anything other than a willingness to learn.
Certificate
Delegates who fully attend the course will receive a certificate on the course completion.
This course is no longer available.
Course details
DSM Sales Fundamental Couse is ideal for individuals new to the sales profession who need a strong foundation of skills, knowledge and tools to help them build strong customer relationships and a solid portfolio. You will learn how to build trust with customers, discover customer needs and negotiate for win-win outcomes, all to maximise their sales performance and strengthen customer success.Specifically, we can help them learn how to:
Use an effective sales process to manage a sale from initial contact to closing the business.
Build relationships through trust and credibility.
Adapt with versatility to individual interpersonal styles.
Discover customer needs and connect with the right offering.
Prospect to identify the right customers.
Negotiate effectively to protect margins, ensure profitable sales and strengthen relationships with customers.
Trainers Background
Stephen McComb has almost 25 years' experience in International Sales and has opened both Public and Private sector accounts throughout the world. Stephen bases his courses on his "real-world experiences and mixes it with theory to give each sales person a blended approach to help them understand the sales process and to sell more. Stephen has sold extensively to business to business (B2B), business to consumer (B2C), public Tenders and reverse tender auctions. Stephen counts his achievements as opening multi-million-pound accounts with Marks & Spence Plc, Cathy Pacific Airline, Marriott Hotels and the US Government.
In Stephens own words he says, to be successful in sales you must first listen to what the customer wants and then provide a solution. All too often sales people have a script they recite and never stop to ask the customer what is it that they need or want.
What should you bring?
All training material will be provided so you don't need to bring anything other than a willingness to learn.
Certificate
Delegates who fully attend the course will receive a certificate on the course completion. Updated on 25 July, 2018
About DSM Sales Training & Consultancy
We Help You Sell More.
We deliver sales training programs based on our personal experience blended with theory to give you the tools to succeed.
It is often said that “people buy from people” but how the sales process is conducted from identifying a profitable opportunity, presenting the product/service, quoting, tendering and after-sales can have a lasting impression on a client. We train both sales and administration teams to deliver greater results based on our methodology.
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