Course details
Overview:
The Troubleshooting Cisco Unified Communications (TVOICE) course equips you with the knowledge and skills required to troubleshoot Unified Communications (UC) systems and solutions in enterprise, mid-market, and commercial deployments. You'll learn problem triage, as well as troubleshooting methodology, resources, tools, and fixes at the integrated system/solution level. You will cover troubleshooting components, such as Cisco Unified Communications Manager (CUCM), Cisco Unity, videoconferencing, and network infrastructure
Content:
- UC Troubleshooting
- CUCM Troubleshooting
- Troubleshooting Call Setup Issues
- Troubleshooting SAF and CCD Issues
- Troubleshooting CUCM Features and Application Issues
- Troubleshooting Voice Quality and Media Resources Issues
Course Location
About Global Knowledge Egypt
Global Knowledge is the worldwide leader in IT and business skills training. They deliver via training centers, private facilities, and the Internet, enabling their customers to choose when, where, and how they want to receive training programs and learning services.
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