Course details
Overview:
This course provides delegates with the knowledge and skills that are required to troubleshoot issues in a voice and video network that includes Cisco Unified Communications Manager, Cisco VCS-C and Cisco Expressway..
This course is based on software version 10.6 This overview will be updated further once the course is fully released from Cisco
Objectives:
- After you complete this course you will be able to:
- Describe a systematic methodology to troubleshoot Cisco Unified Communications solutions
- Isolate and troubleshoot reported issues that relate to Cisco Unified Communications Manager, VCS-C and Cisco Expressway
- Troubleshoot voice quality issues and issues related to media resources
- Troubleshooting ILS and GDPR
- Troubleshoot Mobilityy Issues
Content:
- Introduction to Troubleshooting Cisco Unified Communications Solutions
- Cisco Unified Communications Manager Troubleshooting
- Cisco VCS Troubleshooting
- Call Setup Issues
- ILS and GDPR Issues
- Cisco Unified Communications Manager Issues Mobility Issues
- Cisco Telepresence Management Suite Issues
- Voice Quality and Media Resources Issues
Course Location
About Global Knowledge Egypt
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