Course details
The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in workplace productivity contribute positively to the overall well-being of the organization. This course explores the importance of investing in human capital as a means of attaining strategic objectives. It delves into all aspects of corporate training, including the front-end needs analysis, and identifying effective design and development strategies. It also examines various ways to deliver training, and provides insight on how to accurately evaluate the impact training programs have on a company's bottom line. It is aligned with the Quality Management division of the American Society for Quality's Certification Handbook and is designed to assist learners as part of their preparation for the ASQ Certified Manager of Quality/Organizational Excellence certification exam.
- recognize problems that may arise in the absence of top-level management support of quality training
- identify the elements of an effective training plan
- recognize the benefits of training needs analysis
- recognize the phases and progression of a needs analysis
- match each phase in the ADDIE model with an example
- identify the characteristics of the adult learner
- identify where differences need to be accommodated in the workforce when delivering training
- recognize when to use traditional methods of delivering training
- recognize when to use technology-based, blended learning, or on-the-job methods of training
- match Kirkpatrick's four levels of evaluation to descriptions
- determine whether a training effort was a good return on investment
About New Horizons Lebanon
As changes in technology have accelerated, it’s become even more essential for people to master technology to be productive, invaluable employees who optimize, program and invent solutions—and even grow companies of their own. With over 300 centers in 60 countries, New Horizons is the world’s largest independent IT and Business training company. Over the past 35 years, New Horizons has delivered a full range of IT and business skills/Management training through innovative learning methods that have transformed businesses and helped over 35 million students reach their goals. New Horizons Lebanon branch was established in 1996.
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