Course Outline

Introduction to Training & Development

  • Difference between Training and Development
  • Benefits of Training & Development
  • Impact of Training & Development on HR Functions
  • Understanding the Training Process
  • Adult Learner Characteristics and Principles

Types of Training & Development

  • Understanding the Training Process
  • Types of Training
  • Tools of Managerial Development
  • On-job Training Steps
  • Advantages and Disadvantages of on the Job Training

Competencies & Task Analysis

  • Characteristics of competency based training
  • The 5 phases of the Competency based training system
  • Task Analysis

Training Need Assessment

  • Training Need Assessment (TNA)
  • Reasons for doing TNA
  • TNA Steps and Methods
  • Understanding Assessment tools: Tests, Reviewing Employees Performance Evaluation Record, observation, Interviews, Questionnaires and surveys
  • How to conduct successful interviews
  • Sample of TNA Survey
  • Employee Development Plan

Training Process

  • Training Program Design
  • Writing the Training Policies and Procedures
  • Preparing, announcing and implementing Training
  • Delivering effective training

Training Evaluation

  • Training & Development Evaluation
  • Basics of ROI calculations
  • Training Function KPIs

KNOWLEDGE is one of the leading learning and development organizations in Egypt. their hands-on training solutions transform people to a sustainable competitive advantage. they offer unique learning opportunities enabling people to acquire skills that they can apply on their next day in office.

Since their foundation in 2002, it has been their aim to be one of the leading change catalysts in Egypt and the Middle East.

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